Project Worker Complex Needs/CWS

1 month ago


Camden Town Greater London, United Kingdom Corus Consultancy Full time

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday on a rota basis covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2-3 months. In this position, you will be required to:

  • Hold a caseload of approximately 8-12 key clients and conduct regular key working sessions resulting in support plans that are person-centred, trauma informed and enable progression
  • Complete comprehensive risk and needs assessments and risk management plans.
  • Support service uses to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}
  • Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately
  • Support service uses to access and sustain their accommodation
  • Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills, and set up bank accounts
  • Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews.
  • Carry out room and building checks and report and follow up on all hazards, repairs and maintenance issues.
  • Support client peers to make recovery visible in the schemes and, where appropriate, to co-deliver activities.
  • Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements.
Please note; this role involves lone working To apply for this role candidates must have;
  • Experience of working with complex needs clients (former rough sleepers, homelessness substance use, mental health, complex trauma, or repeat offending/street based ASB)
  • Experience of helping people to identify personal goals and supporting them through a process of change
  • Experience of managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
  • Experience of working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes
  • A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach
  • Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience
  • An understanding of professional boundaries and their importance when delivering trauma-informed support
  • Familiarity with IT applications and basic keyboard skills
  • An understanding of and commitment to Equality, Diversity, and Inclusion


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