Telephone and Online Adviser

1 month ago


London, United Kingdom HERMES Full time

This department will work in close collaboration with the European E-Commerce entity which is responsible for the online distribution of Hermès products in 17 European countries, as well as the customer service for European stores.
Within the e-Retail Department, you will be part of the front office teams initially made up of 4 client service enthusiasts whose aim is to manage the relationship of our UK and Irish customers.
Follow-up on all interactions with our UK and Irish customers by telephone, e-mail, and chat, advising them and developing sales.
Ensure, as a point of contact, the quality of the relationship with our clients, but also with our stores, in a spirit of service.
Works closely with the retail stores building strong relations and a close collaboration
Keen on tailor-made solutions, you have strong interpersonal skills, and excellent oral and writing skills in English.
Assertive, you have a capacity of analysis, autonomy, very good stress (dispute resolution) management skills, and a sharp sense of priorities.
You show agility with office tools.
Experience in dealing directly with a demanding and international clientele would be an asset.
#


  • Recall Adviser

    1 week ago


    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Sexual Health London is looking for an enthusiastic and committed Recall Adviser to join our team in Chelsea. You will be responsible for supporting London residents with their sexual health needs via a digital platform and telephony line. The role involves both home and on-site working and hours can be flexible but days are set at Monday - Friday. If you...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    The SHL team are looking to recruit an experienced,motivated and enthusiastic individual to join us as a Band 6 Health Adviser.We are a modern, innovative and expanding online sexual health and contraception service and work with services users across London. We are a busy service who offer flexible working. We work remotely and in the office at the Chelsea...


  • London, United Kingdom ArtRepublic Online Limited Full time

    **Summary** The Customer Services Executive will be responsible for handling all inbound and outbound post-sale customer communications, triaging and managing issues as they arise, and as outlined, but not limited to, the below. They will also play an active sales roleworking with the sales team to assist and advise customers using the website channel. The...

  • Dementia Adviser

    1 week ago


    London, United Kingdom Alzheimer's Society Full time

    **About The Role**: **Salary**:Starting salary of £22,125 - £23,472 Per Annum, pro rata. Raising to £24,692 after 9 months. **Hours**:35hrs per week Inc. Evenings & Weekends on a Rota Basis Or 28hrs per week Inc. Evenings & Weekends on a Rota Basis **Office Location**: Birmingham - Tricorn House. Hybrid working pattern (two days office based, three days...

  • Telephone Adviser

    4 weeks ago


    London, United Kingdom CCA Recruitment Group Full time

    Role: Substance Misuse Advisor Nightshift Advisors: Working 10pm - 8am 4 shifts on, 4 shifts off. (with additional unsociable hours payment) Location: Remote Working Contract: Permanent Calling all night owls! CCA Recruitment are excited to be recruiting for a new Nightshift Advisor within the healthcare sector. These are overnight shifts within a...


  • London, United Kingdom Return Fundraising Full time

    Are you friendly and personable? Do you have great attention to detail? We are looking for a mix of full time and part time Telephone Researchers to join our team on a temp-to-perm basis. In return, you will receive a competitive salary of £12.00 per hour. The initial position is for four weeks. - Salary: £12.00 per hour - Location: Hybrid between home...

  • Adviser

    3 weeks ago


    London, United Kingdom Royal College of Nursing Full time

    Adviser - RCN Call Centre | RCN Cardiff Gate Office with hybrid working | £36, Contract type: Permanent Adviser x 2 (Trade Union and Professional Body) RCN Cardiff Gate Office. Hybrid working offered post induction. Permanent, 35 hours per week (FTC/Secondment and part-time, up to 21 hours will be considered) At the Royal College of...

  • Adviser

    2 weeks ago


    London, United Kingdom Royal College of Nursing Full time

    Adviser - RCN Call Centre | RCN Cardiff Gate Office with hybrid working | £36, Contract type: Permanent Adviser x 2 (Trade Union and Professional Body) RCN Cardiff Gate Office. Hybrid working offered post induction. Permanent, 35 hours per week (FTC/Secondment and part-time, up to 21 hours will be considered) At the Royal College of...


  • London, United Kingdom Amdas Recruitment Ltd Full time

    Telephone Researcher £30k - £35k 2 days office/3 WFH London Are you passionate about conducting high-quality research and connecting with professionals in the finance world? Join an independent media company, which produces magazines, Insight Reports, Playbooks, Awards, and conferences. As a researcher, you will: - Conduct high-quality telephone research...


  • London, United Kingdom RONIN International Full time

    **We are currently recruiting for the following positions**: Telephone Interviewer at RONIN Central London Office RONIN International is a leading global data collection agency, and conducts online and telephone research in over 50 languages across the world from its 24/7 London research centre. As we continue to grow, we want to recruit individuals keen to...

  • Telephone Fundraiser

    1 month ago


    London, United Kingdom Return Fundraising Full time

    Are you socially minded, good with people and ready to make an impact on others? Our Telephone Fundraising team are changing the world daily, helping to deliver annual income targets and develop relationships on behalf of some of the biggest and best charities in the UK. We are looking for Telephone Fundraisers to join our team, ideally filling in 21 - 35...

  • Telephone Fundraiser

    2 weeks ago


    London, United Kingdom Return Fundraising Full time

    Are you socially minded, good with people and ready to make an impact on others? Our Telephone Fundraising team are changing the world daily, helping to deliver annual income targets and develop relationships on behalf of some of the biggest and best charities in the UK. We are looking for Telephone Fundraisers to join our team on a full-time basis. In...

  • Telephone Fundraiser

    2 weeks ago


    London, United Kingdom Return Fundraising Full time

    Are you socially minded, good with people and ready to make an impact on others? Our Telephone Fundraising team are changing the world daily, helping to deliver annual income targets and develop relationships on behalf of some of the biggest and best charities in the UK. We are looking for Telephone Fundraisers to join our team on a full-time basis. In...


  • London, United Kingdom Royal College of Nursing Full time €36,705

    Call Centre | RCN Cardiff Gate Office with hybrid working | £36,705 Contract type: Permanent RCN Cardiff Gate Office. Hybrid working offered post induction. Permanent, 35 hours per week FTC/Secondment and part-time (no less than 21 hours) will be considered At the Royal College of Nursing we’re an optimistic organisation. We all share the same...


  • London, United Kingdom Royal College of Nursing Full time €36,705

    Call Centre | RCN Cardiff Gate Office with hybrid working | £36,705 Contract type: Permanent RCN Cardiff Gate Office. Hybrid working offered post induction. Permanent, 35 hours per week FTC/Secondment and part-time (no less than 21 hours) will be considered At the Royal College of Nursing we’re an optimistic organisation. We all share the same...


  • London, United Kingdom Royal College of Nursing Full time

    Call Centre | RCN Cardiff Gate Office with hybrid working | £36,705 Contract type: Permanent RCN Cardiff Gate Office. Hybrid working offered post induction. Permanent, 35 hours per week FTC/Secondment and part-time (no less than 21 hours) will be considered At the Royal College of Nursing we’re an optimistic organisation. We all share the same voice...

  • Financial Adviser

    2 weeks ago


    London, United Kingdom JDC Professional Recruitment Ltd Full time

    **City of London + Hybrid 2 days from home** **Salary of £50,000 - £55,000 per annum** **_Are you looking for an opportunity to join an ambitious company, become part of a client-centric team, and help grow the business?_** You're an experienced Financial Adviser with at least 2 years in an advisory role with CAS status and qualified to Level 4 diploma...


  • London, United Kingdom Return Fundraising Full time

    Are you socially minded, good with people and ready to make an impact on others? Our Telephone Fundraising team are changing the world daily, helping to deliver annual income targets and develop relationships on behalf of some of the biggest and best charities in the UK. We are looking for Telephone Fundraisers to join our team, ideally filling in 21 - 35...

  • Financial Adviser

    1 week ago


    London, United Kingdom Page Personnel Full time

    This is a chance to join a growing Financial Advisory firm - This role offers a competitive salary and bonus package. **About Our Client**: My client is a modern dynamic financial planning business offering a remote/telephone/video call based service to retail clients across the UK. - Providing pension and investments advice to retail clients. - Expectation...


  • London, United Kingdom The Lazy Trader Full time

    The Lazy Trader is repositioning to become a fully comprehensive, free-for-all online personal finance brand and seeks to recruit a lead Media Sales Executive who will be responsible for generating sales leads, closing lucrative deals and achieving ambitiousgrowth targets. As a key driver behind our 2023 strategic vision, you be highly skilled in the art of...