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Service Delivery Lead

2 months ago

London, United Kingdom Coforge Full time

Role: Service Delivery Lead

Skills: Service Delivery, Data Analytics, Cloud Projects (AWS, Snowflake, DBT, Power BI) London Insurance market.

Location: London, UK

Work Type: Permanent

We are at Coforge hiring a Service Delivery Lead with Data Analytics, Cloud Projects (AWS, Snowflake, DBT, Power BI) London Insurance market.

  • Techno-Functional Delivery Lead and have Service Delivery and Data Background for London Insurance clients.
  • Insurance background (10-12 years) with Data Analytics experience.
  • Experience working in B2B insurance, the Lloyd’s Market, or other insurance businesses in the UK or globally.
  • Experience delivering cloud projects (AWS, Snowflake, DBT, Power BI).
  • Experience as a Tech Lead with a service consulting background, including setting up data analytics services, monitoring service performance, measuring performance, and identifying improvement areas.
  • Strong client communication skills, with experience conversing with senior stakeholders (e.g., CxO-1, CxO-2).
  • Close interaction with platform owners, business, and IT stakeholders.
  • Understanding of service delivery constructs and managed service frameworks, with the ability to define KPIs, metrics, and process improvements in consultation with service delivery leadership and teams.