Senior IT Engineer/2nd/3rd Line Support

2 weeks ago


United Kingdom Acro Aircraft Seating Ltd Full time

To ensure high-level availability of all IT services to support the business with planned rapid growth in the UK and overseas.
Senior IT Engineer

 
Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world. We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the best, Acro is positioning itself to be the world’s leading aircraft seating supplier.


Collaboration is one of Acro’s core values, by working together and applying our skills and expertise across Sales, Engineering, Quality, Supply Chain and Operations, we find the solutions to our clients’ most complex challenges and how we deliver our promises today and tomorrow.




25 days holiday + bank holidays
~ Pension
~ Life assurance
~ Employee Assistance Programme
~ Training opportunities
~Senior IT Engineer

 
Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world. We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the best, Acro is positioning itself to be the world’s leading aircraft seating supplier.


Collaboration is one of Acro’s core values, by working together and applying our skills and expertise across Sales, Engineering, Quality, Supply Chain and Operations, we find the solutions to our clients’ most complex challenges and how we deliver our promises today and tomorrow.




25 days holiday + bank holidays
~ Pension
~ Healthcare scheme
~ Life assurance
~ Employee Assistance Programme
~ Retail discounts
~ Training opportunities
~Working knowledge of Service Delivery methodologies and security standards, ITIL and ISO27001
Experience in supporting and continuously improving an IT Service function and establishing appropriate processes and governance
Implementation of successful IT infrastructure and services transformation projects
Strong working knowledge of IT infrastructure components (e.g. networking, data centre, desktop, IT security, firewalls, Virus and Malware control) and experience in supporting, implementing and integrating a portfolio of on-premise and Cloud-based services (e.g. In-depth understanding of Windows 10, Server 2008/12/16 and above, including Active Directory, DNS and DHCP, in a worldwide multi-domain environment
Knowledge of LANs, WANs, MPLS, VLANs, VPNs & SDWAN and firewall technologies, ideally support worldwide locations including China and USA
Experience with Office 365 product suite, including Teams, SharePoint, Unified Communications, and Mobile Device Management
Ideally, experience in supporting remote and agile workers, including locations in China and the USA
CAD (Catia / SolidWorks), Altair Hyperworks, and SmarTeam document management
A work toward building effective relationships with stakeholders in a medium-scale organisation
Strong working knowledge of security best practices and how these can be optimised in an IT operational environment
Willingness to work outside of regular UK office hours, to support maintenance requirements and to react to exceptional work requirements
 


The Parent Company of ACRO Aircraft Seating is Zhejiang Tiancheng Controls Co., Once you apply, your CV will be held on our central database. Acro Aircraft Seating is an equal opportunities employer.


Please view our website for access to our Job Applicant Privacy Notice.


Acro Aircraft Seating uses reserve lists for positions where more than one candidate is deemed suitable for a position.



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