Senior Technical Support Engineer

4 weeks ago


United Kingdom Cooper Lomaz Recruitment Full time

Job Title: Senior IT Support Engineer Location: We are excited to be supporting a business based across East Anglia in a search for a Senior IT Support Engineer. This is an exciting time for the business as it continues to grow, working with large businesses across the UK.

You will be providing 2nd - 3rd line support to their clients on a remote basis. In the Senior IT Support Engineer role, you will be acting as an escalation point for junior colleagues, but also responsible for the planning and implementation of new technology for their clients, working on both BAU and projects.

Provide 2nd - 3rd line support to their clients.
Assist with the planning and implementation of new technology or systems for the clients.
Advise the clients on new technology coming out, or how upgrades can benefit the company's IT capabilities.
Work with the wider teams and play an active part in planning projects, outlining time frames.
Act as an escalation point for junior colleagues.

The role requires the successful candidate to have experience with Windows servers and operating systems.
Office 365 and Active Directory administration
Experience working with on-prem and cloud-based technologies like Azure or AWS.
Extensive knowledge of network technology.
Shift Pattern:
· Remote working, but must be within a commutable distance of Colchester.
·Monday - Friday.
·Immediate start available.


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