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IT Helpdesk Technician

4 months ago

Burgess Hill, United Kingdom BCT Resourcing Full time

Our technology focussed secondary school and sixth form are looking for a Senior IT Helpdesk Technician to join the team in providing second line support for staff, students, parents and other stake holders This is a fantastic developmental opportunity for anyone who is keen to develop their existing skills in a wide range of technologies whilst working in a highly successful, technology focussed environment.

You will need a minimum of level 3, or preferably level 4 in an IT related subject (A-Levels/ BTEC or apprenticeship) At least 2 years’ experience in a relevant IT role – education sector would be a bonus.

The postholder will join a dynamic, friendly, and supportive team within a school that is known for being an investor in people and technology. The successful candidate will be working with a broad range of technologies including:

Office 365 and Azure AD
iOS and MacOS
Mobile Device Management (Microsoft Intune)
Windows Server (2019/2022) and Desktop (10/11)
PowerShell
Virtual Servers (vSphere & VMWare)
Wired and Wireless Networks (Aruba, Cisco and VLANs)
VOIP Telephony (3CX)
Filtering, Firewall and VPN (Smoothwall)
CCTV (Hikvision)
Mobile Device Management (Intune and Mostyle)
Door Control (Paxton and IDStore)
Active Directory, DNS, DHCP, Group Policy
Print Management (PaperCut MF)
Classroom Technologies
Understanding of networking principles

Knowledge of:

Windows 10/11 Desktop Support
Windows Server 2019/2022 Server
Virtual Machines (ideally VMWare and/or Hyper-V)
Active Directory, DNS, DHCP, and Group Policy
Wired & Wireless Networking (ideally Aruba and/or Cisco)
Switching and routing, VLANS, wireless networking
Mobile Device Management (ideally Microsoft Intune and/or Mosyle)
MacOS and iOS
Print Management (ideally PaperCut MF)
VOIP (ideally 3CX)
Door Access Control (ideally Paxton and/or IDStore)
Firewalls, Filtering and VPNs (ideally Smoothwall)
CCTV (ideally Hikvision)
PowerShell and Scripting #J-18808-Ljbffr