School Admin and Reception Assistant

4 weeks ago

London, United Kingdom EllisKnight International Recruitment - Certified B Corporation® Full time

Reception and Admin Assistant for a B Corp Certified business – Victoria based
£DiSRUPT Agency are partnering with a luxury brand offering stunning commercial spaces for companies to work and enjoy themselves, they host company events, networking opportunities and a high-end location to socialise and work remotely.
The Reception and Admin Assistant will be the face of the site and you will have a strong presence on the Front Desk. In this role you are responsible for all members and guests first (and last) experience of the building. The Community Associates are an integral part of the day-to-day success of each location and work within a cohesive team that is committed to providing exceptional service to members and guests.
Responsible for opening/closing (including any security measures) the Front Desk in line with SOPs
Manage ‘move in’ administration for new members in line with SOP
Manage all internal and external/commercial meeting room bookings, ensuring you work
closely with SCM on commercial event bookings
Help the Community Manager maintain members portal and encourage member usage of member app and any other associate technology to increase member engagement
Responsible for ordering supplies and incidental for socials and external events
Replenishment of stock ordering (with CM) i.e., Responsible for uploading all orders and receipts to ‘xero’ liaising with finance department when needed
Monitoring Front Desk email account
Respond to all enquiries via email/phone/in person (from members and external parties).
Alert management team to any contracted works in the building
Monitor building standards, coordinate building issues and report or escalate any operational issues
Ensure general tidiness of reception and communal areas,
Demonstrable customer facing/service (ideally with front desk/reception) experience
Microsoft Office suite
Use and maintenance of a CRM e.g. Office RnD and Hub Spot
Fluent and written spoken English
25 days annual leave plus bank holidays
~ Perks you choose through Lumina - from the Cycle to Work Scheme and gym membership, to medicash and additional pension contributions
~ Unlimited free coffee, tea and fresh fruit, plus a monthly lunch for the team in each site.
~ Every employee receives a hard copy of our book, plus training on how to talk about it's contents from author, Richard Johnson
~ Annual all-company meet-ups, and bi-annual regional meet-ups, as well as site-specific events and socials
~ Our client cultivates a culture of action and look for passionate, kind, and collaborative people to join their ship.

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