Compliance Manager/Senior Manager

3 weeks ago


England, United Kingdom OnlineDIRECT Limited Full time

Compliance Manager
Salary: Highly Competitive + Bonus Hours: Full Time 37hrs per week Location: Remote Working with 1-2 days a week in our Northampton Office. Contract: Permanent
OnlineDIRECT provides intermediary, business and technology services for B2B brokers to access the energy market. Over the last 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry.
These cultural attributes play a significant role in shaping our company and our reputation as the UK’s leading energy sales solution provider.
As Compliance Manager, you’ll be pivotal in ensuring OnlineDIRECT’s adheres to regulatory standards. Reporting directly to the Head of Technology and Business Oversight, you will collaborate with various stakeholders to implement comprehensive compliance measures. Responsibilities will include conducting supplier audits, chairing compliance meetings, investigating issues and developing educational materials to enhance company-wide compliance.
Conduct supplier audits to ensure compliance with OnlineDIRECT standards
Lead Compliance meetings to foster a culture of adherence across all departments
Investigate compliance issues, pinpoint root causes and implement corrective actions
Develop educational materials to enhance employee awareness and understanding of compliance
Improve auditing processes to proactively prevent compliance breaches
Maintain confidential channels for addressing compliance concerns across employees
Develop training materials for brokers and staff to keep them informed about industry changes and regulations
Assist Complaints Handler in resolving complaints efficiently
Coordinate reviews and align contract documentation with compliance requirements
Minimum 2 years experience within Compliance
Strong grasp of supplier regulatory requirements
Proficient in complaint handling
Proficient in Microsoft Office Suite, especially Excel, and in-house databases
OnlineDIRECT offer a range of benefits, contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Competitive Salary + Bonus
~ Career Development & Ongoing Training
~25 days annual leave, in addition to bank holidays. Company Pension
~ Cycle to Work Scheme
~ Health Cash Plan
~ Employee Assistance Program (EAP)
~



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