LIMS Support Coordinator

2 weeks ago

United Kingdom Element Materials Technology Full time

As a LIMS (Laboratory Information Management System) Support Coordinator for the EMEAA (Europe, Middle East, Africa, and Asia) region, you will play a pivotal role in providing technical support and troubleshooting assistance for users of various LIMS systems. Working closely with the global support team, you will ensure timely resolution of submitted tickets, maintain system integrity, and contribute to the enhancement of LIMS functionalities. This role requires a blend of IT skills for basic troubleshooting and enthusiast-level programming knowledge to address complex issues efficiently.

Core Responsibilities:

  • Act as a primary point of contact for LIMS-related technical support queries within the EMEAA region.
  • Collaborate with the colleagues within the global support team to triage, prioritize, and resolve submitted tickets in a timely manner.
  • Provide hands-on assistance and guidance to end-users in navigating and utilizing LIMS systems effectively.
  • Perform basic troubleshooting of LIMS software, hardware, and network connectivity issues.
  • Conduct system configuration changes and updates as necessary to address user requirements and ensure optimal system performance.
  • Develop and maintain documentation, including user guides and troubleshooting procedures, to facilitate knowledge sharing and support efficiency.
  • Participate in the testing and validation of software patches, upgrades, and new LIMS functionalities.
  • Identify recurring issues and propose long-term solutions or system enhancements to improve overall stability and user experience.
  • Collaborate with internal stakeholders, including laboratory personnel and IT teams, to gather

Key Skills:

  • Bachelor's degree in a technical field, or equivalent by experience.
  • Proven experience in providing technical support for systems, preferably within a laboratory or scientific environment.
  • Proficiency in IT troubleshooting techniques for diagnosing software, hardware, and network issues.
  • Enthusiast-level programming knowledge, with experience in languages such as .NET, Python, VBA, Java, SQL, etc.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders at all levels of the organization.
  • Detail-oriented mindset with strong analytical and problem-solving abilities.
  • Ability to work independently and collaboratively within a global team environment.
  • Flexibility to adapt to changing priorities and willingness to occasionally work outside regular business hours to support critical system issues.
  • Understanding of LIMS functionalities, data management principles, laboratory workflows and Quality management systems (ISO, FDA, ..) is a plus.

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

“If you need an accommodation filling out an application, or applying to a job, please email Recruitment@element.com”

  • LIMS Support Coordinator

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    United Kingdom Element Materials Technology Full time

    As a LIMS (Laboratory Information Management System) Support Coordinator for the EMEAA (Europe, Middle East, Africa, and Asia) region, you will play a pivotal role in providing technical support and troubleshooting assistance for users of various LIMS systems. Working closely with the global support team, you will ensure timely resolution of submitted...

  • LIMS Support Coordinator

    Found in: Appcast UK C C2 - 2 weeks ago

    United Kingdom Element Materials Technology Full time

    As a LIMS (Laboratory Information Management System) Support Coordinator for the EMEAA (Europe, Middle East, Africa, and Asia) region, you will play a pivotal role in providing technical support and troubleshooting assistance for users of various LIMS systems. Working closely with the global support team, you will ensure timely resolution of submitted...

  • LIMS Support Coordinator

    Found in: Appcast UK C2 - 2 weeks ago

    United Kingdom Element Materials Technology Full time

    As a LIMS (Laboratory Information Management System) Support Coordinator for the EMEAA (Europe, Middle East, Africa, and Asia) region, you will play a pivotal role in providing technical support and troubleshooting assistance for users of various LIMS systems. Working closely with the global support team, you will ensure timely resolution of submitted...

  • Labware LIMS Configuration/Development Expert

    1 day ago

    United Kingdom Extelligence SRO Full time

    Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented...

  • Database Expert Oracle

    1 day ago

    United Kingdom Extelligence SRO Full time

    Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented...

  • Chemical Customer Support

    1 week ago

    United Kingdom Northampton Business Directory Full time

    Job Description The Role: This role forms an intermediate between the commercial and laboratory teams, as the go to for technical support within customer services. The role involves dealing with and responding to technical queries and enquiries from customers and internally, as well as performing tasks to support the technical delivery of testing and...

  • Temp Associate

    2 weeks ago

    United Kingdom Mercator Digital Full time

    We are currently on the lookout for a Senior Actuarial Associate. This would be a contract role until the end of December, hybrid with travel required on site 2/3 days a week in London and inside IR35. The work in the team covers a number of key areas. As a senior actuarial associate in capital modelling you would be expected to support and lead various...

  • Senior Actuarial Associate

    2 weeks ago

    United Kingdom Mercator Digital Full time

    We are currently on the lookout for a Senior Actuarial Associate. This would be a contract role until the end of December, hybrid with travel required on site 2/3 days a week in London and inside IR35. The work in the team covers a number of key areas. As a senior actuarial associate in capital modelling you would be expected to support and lead various...

  • Chemical Customer Support

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Eurofins | BLC Leather Technology Centre Ltd Full time

    The Role: This role forms an intermediate between the commercial and laboratory teams, as the go to for technical support within customer services. The role involves dealing with and responding to technical queries and enquiries from customers and internally, as well as performing tasks to support the technical delivery of testing and projects.    Main...

  • Chemical Customer Support

    2 weeks ago

    United Kingdom Eurofins | BLC Leather Technology Centre Ltd Full time

    The Role: This role forms an intermediate between the commercial and laboratory teams, as the go to for technical support within customer services. The role involves dealing with and responding to technical queries and enquiries from customers and internally, as well as performing tasks to support the technical delivery of testing and projects.    Main...

  • Sales Account Executive

    3 weeks ago

    United Kingdom Lim Group Full time

    LIM (Leather in Motion) is a French group specialized in the design, manufacture and distribution of luxury and high-performance horse-riding saddles renown all around the world. Its brands, DEVOUCOUX, CWD and BUTET, partners of the best international riders and at the cutting edge of technology, make LIM Group a saddler recognized worldwide. Partner to...

  • Support Coordinator

    1 week ago

    United Kingdom Home Group Full time

    Job Description - Support Coordinator (24250) Job Description Description Permanent, Part Time (14.5 hpw) Plus, Brilliant Benefits including Health Cash Plan! Home, a place where you belong. We have a great job opportunity for you to join our small but amazing team. We work with adult male customers who have been homeless and have a variety of...

  • Project Support Coordinator

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom L&G Recruitment Full time

    *** AUTOMOTIVE DOMAIN *** Must Experience of working in a project support / coordinator role, ideally in an electrical, or engineering environment Experience of the ‘Agile’ project management framework Experience of change management Proficiency in Microsoft software and experience in use of project management tools such as Jira and Confluence

  • Project Support Coordinator

    2 weeks ago

    United Kingdom L&G Recruitment Full time

    *** AUTOMOTIVE DOMAIN *** Must Experience of working in a project support / coordinator role, ideally in an electrical, or engineering environment Experience of the ‘Agile’ project management framework Experience of change management Proficiency in Microsoft software and experience in use of project management tools such as Jira and Confluence

  • Plant Support Coordinator

    1 week ago

    United Kingdom InterGen Full time

    Plant Support Coordinator Spalding, Lincolnshire, England, United Kingdom (On-site) The Role We are looking for a dedicated individual to provide essential support in ensuring the smooth operation of our power station as our new Plant Support Coordinator. You will be a crucial member of our team and will play a vital role in maintaining the efficiency and...

  • Pensions Support Coordinator

    1 week ago

    United Kingdom Home Group Full time

    Job Description - Support Coordinator (24250) Permanent, Part Time (14.Plus, Brilliant Benefits including Health Cash Plan! We work with adult male customers who have been homeless and have a variety of support needs. These include offending histories, substance misuse, mental health issues and learning disabilities. They either live at the supported...

  • Organic Analyst GCMS

    3 weeks ago

    United Kingdom taylorollinson Ltd Full time

    Our client is a leading Contract testing and analysis company based in the East Midlands. An opportunity has become available for an experienced Organic Analyst to join the Environmental team and support with samples analysis and service delivery. Responsibilities include: · Performing analytical services using GCMS, providing accurate and precise data ...

  • Business Support Coordinator

    3 days ago

    United Kingdom Disclaimer: ANY-Web Ltd. Full time

    Rullion has an exciting opportunity for a Business Support Coordinator to join a renowned financial client based in Ringwood. Main responsibility The Business Support Co-ordinator will be responsible for the smooth administration and processing of new business within the Brewery Rentals area of the business and the provision of Sales Support to the Sales...

  • Sales Account Executive in the UK ARIONEO

    3 weeks ago

    United Kingdom Lim Group Full time

    LIM (Leather in Motion) is a French group specialized in the design, manufacture and distribution of luxury and high-performance horse-riding saddles renown all around the world. Today, it has about twenty subsidiaries based in Europe and North America. Its brands, DEVOUCOUX, CWD and BUTET, partners of the best international riders and at the cutting edge...

  • Project Coordinator

    1 week ago

    United Kingdom Retirement Villages Group Full time

    RVG is on the lookout for a Project Coordinator to be based in our London Victoria office to work and support with our CCO on change projects. This role provides project planning, coordination, tracking and reporting in support of priority business projects. It is focused on accelerating delivery of priority deliverables, co-ordination of project...