Support Coordinator

4 weeks ago


United Kingdom Home Group Full time

Job Description - Support Coordinator (24250)

Job Description

Description

Permanent, Part Time (14.5 hpw)

Plus, Brilliant Benefits including Health Cash Plan

Home, a place where you belong.

We have a great job opportunity for you to join our small but amazing team. We work with adult male customers who have been homeless and have a variety of support needs. These include offending histories, substance misuse, mental health issues and learning disabilities. They either live at the supported housing service on Rosary Road or at one of our move on properties.

Typical day as a Supported Housing Co-ordinator

  • Creating support plans with your customers and coordinating our small team of Support Workers working to the plans .
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups . There’s no rushing from one customer to the next here Plenty of time to collaborate with colleagues too .
  • Cuppas, chats and catch ups. There’s no rushing from one customer to the next here Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we're in the top 10 for Great Places to Work in the UK

You bring

  • Passion to support our customers to live their best life, working collaboratively with an eye for detail.
  • Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
  • Experience of coordinating and assessing customer referrals.
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • A highly organised and practical approach, to deal with housing management queries and are confident to work with our contractors.
  • Experience in safeguarding, risk assessments and confidentiality, working collaboratively with your colleagues across the organisation, and external agencies.

Our Team

You’ll join our manager Bex who’s just completed her first year at Home Group but has years of experience in the housing sector and is super passionate about what we do Bex loves her cats, (she has three) and her team and is a real people person too, a self-described ‘sociable creature’ who enjoys a good pot of coffee. We’re a really supportive bunch and often enjoying ‘team time’ in form of a local lunch, knowledge check session or meal out.

Job details

  • We work with our customers providing 24-hour support, which means you’ll be working on a rota basis. You will take your turn working days, evenings, weekends, and bank holidays.
  • Where we’re flexible with you, we do need to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you
  • Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
  • You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work

What’s in it for you?

  • 34 days annual leave (includes bank holidays and a “me day” to use whenever you want) increasing to 39, the option to buy 5 more, and time off for volunteering too
  • Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course), when you’re ready for the next step in your career, you can grow with us
  • Colleagues really matters to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more about  our benefits on our website.
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