Customer Support
3 weeks ago
Location: Cambridge (CB25)
Duration: Permanent
Hours: Flexible with core hours between 10am and 4pm (Monday to Friday)
Salary: Competitive
Job Reference: 34907
This role will involve extensive travel, potentially at short notice, typically of 1-2 weeks' duration. You will need to commute to Cambridge for initial training (3 months) and regularly from there on.
Responsibilities:- Field based commissioning and service activities
- Site visits to new and existing customers to commission new systems, service activities and delivering system training
- Provide support to customers and update technical and procedural documentation
- HNC or higher in Electrical/Electronic or Mechanical engineering
- Previous experience in international servicing and commissioning activities
- Proven ability to remotely troubleshoot customer issues
- Broad technical knowledge and experience
- Ability to carry out logical fault diagnosis of electro-mechanical systems
- Able and willing to travel worldwide is essential
- Good IT skills with an understanding of software applications
- You will need to be comfortable working at height
Please contact us as soon as possible for more details or apply below We will respond to successful applicants within a couple of days.
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