Team Manager

2 weeks ago


Kettering Northamptonshire, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

The role of the Neonatal Governance Lead is to take responsibility for monitoring incident reports within the neonatal service, identify emerging themes and learning from incidents. The Neonatal Governance Lead will contribute to the investigations of significant events and serious incidents pertaining to the Neonatal Service, producing, and monitoring action plans, and to assist with identifying and ensuring appropriate action is taken to recommendations from local and national bodies within the scope of their role.
To facilitate any measures to help achieve Directorate and Trust targets and disseminate all appropriate information to all members of the nursing team.
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Co-ordinate and promote clinical governance and risk management processes within the Neonatal Service. Work with the neonatal education team to support education and training in response to incidents. Participate in the seamless investigation of all serious untoward incidents as instructed by the Neonatal Matron & /or the Trusts Governance and Risk team. Work in partnership with the Neonatal Matron in reporting incidents to other agencies where appropriate via the Trusts Governance and Risk Management Lead. Contribute to the maintenance and updating of the Neonatal Service Risk Register. Develop clinical policies, SOPs (standard operating procedure) and guidelines to support risk management and clinical effectiveness and ensure archiving of all old policies. Participate in relevant clinical audits and risk assessments. Oversee national and local service evaluation and reviews and audits. To oversee the completion of agreed action plans from both national and local strategies, benchmarking standards and clinical audits. To participate in the Care Quality Indicators as required, receive feedback from audits and produce/monitor action plans as required. Work in partnership with the Neonatal Matron/Clinical Lead to support the complaints process. Contribute to the prompt and succinct management of neonatology complaints within required timeframes. Maintain a current record of complaints. Support the service to instigate changes in practice or systems in response to issues identified through the Trust complaint procedure. Provide advice for staff at department level and enable frontline staff to deal with complaints appropriately. Support the complaints process through ongoing dialogue with the Trusts Patient Advice and Liaison Services Team (PALS). Ensure staff involved in the complaints process are supported in a sensitive manner. Regularly feedback to the Management Team and the staff regarding trends and themes or individual issues. Monitor the departments compliance in governance issues. Support the Neonatal Matron and the Ward Manager with current governance issues as they arise and assist in the production and monitoring of action plans. Support the Neonatal Matron and Trusts Governance and Risk Lead in major escalation plans. Educations, Training and Qualifications
Post registration Qualification in Neonatology (English National Board 405 or equivalent)
~ Teaching and assessing qualification (English National Board 998 or equivalent)
~ Knowledge of child protection issues and procedures and in date level 3 training
Knowledge of current National Health Service (NHS) Policy and professional issues which have an impact on neonatal services
Experienced practitioner working at Band 6 or above

Risk management experience
Emergency planning experience
Demonstrate excellent communication skills, both verbally and in writing
Computer literate across a range of IT programmes (camis, Medway, badgerNet, ICE and EDN)
Key Competencies/Personal Qualities and Attributes
Flexible and adaptable to change
Kettering General Hospital NHS Foundation Trust


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