General Branch Manager
1 month ago
Full time
Autocentre Management
Business Area: Autocentres
They are inspirational leaders in our business they role model and live our values every day and are exemplars to all our colleagues. Our RM’s take pride in their recruitment, training, development and the engagement of their teams. They always ensure that our promotions and commercial changes have been implemented accurately within their Region and run to the Company standards and expectations.
Accountable for the recruitment, training, development and engagement of the Centre Management teams and the colleagues in their Region.
Owns the Regional succession plan and is responsible for managing the performance of their Centre Managers and RSM
Accountable for ensuring the accurate planning of colleague deployment in their Region to the planned labour model
Accountable for ensuring the Centres are operating efficiently whilst adhering to policies and procedures.
Quality must be checked and maintained at all times
Responsible for the overall profitability of their Regions Centres through minimizing costs and risk
Deliver against customer metrics, through coaching/training in the moment to ensure that our customers have a great experience
Experience of developing colleagues through delivering technical training
Excellent Communication and interpersonal Skills both verbally and in writing
Regional Manager must have held a number of successful senior centre manager or regional manager roles delivering on performance. Experience of managing capability and performance of teams
Evidence of commercial acumen and an appreciation of current operating environment
Track record of meeting compliance standards across health and safety and a Centre environment
IT proficient, with experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems Experience of labour force scheduling, and associated time management skills
A full valid driving licence is essential as Regional manager is field based
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