Reservations Supervisor/Manager

2 weeks ago


Stratford Greater London, United Kingdom Yotel Full time

We are on the search for a passionate, dynamic and charismatic individual to join us at YOTELPAD London Stratford as Reception Shift Leader / Supervisor.
be Creative by being playful and inspiring. The brand was born in answer to rising guest demand for more flexibility in accommodation type, due to changes in consumer lifestyles and work habits. Staying true to YOTELs DNA, YOTELPAD prioritises smart design and technology, delivering modern studios, referred to as PADs, featuring multi-functional live/work/sleep areas, stylish bathrooms featuring amenities from YOTEL partner Urban Jungle and fully-equipped kitchenettes.
What makes us unique is that our Front Office (or as we like to call it Mission Control) is not the same as a traditional hotel
Our Mission Control Supervisors (Reception Shift Leaders) will be given autonomy and act as key contact for the Mission Control team and for the hotel
responsibilities you would not get in a traditional hotel
You will be expected to work night shifts, ensuring we have sufficient 24-hour coverage.
Previous experience in a customer service environment, especially within hospitality.
Desirable: team leader responsibilities within a hotel.
Hotel opening experience would be an advantage, but not essential.
Are you someone who has Front Office experience and looking for a new challenge?



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