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Junior Product Analyst

4 months ago

London, United Kingdom AJ Bell Management Limited Full time €28,000

We're now looking for a Junior Product Analyst to join our AJ Bell D2C team in supporting the development and delivery of new functionality / features to the website and apps.Working in the product team they will help create and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy and business goals.
Ensure new products and changes to the website and mobile apps are in line with business requirements through thorough testing before launch
Champion customer insight by investigating and respond to feedback raised by customers, through a variety of mediums such as surveys and reviews
Supporting the Product Development Manager managing the backlog of prioritised work, identifying bugs
Support the Product Development Manager writing small change user stories to improve customer experience
Working with marketing teams as required supporting content on landing pages and FAQs in line with product development teams
Supporting and enabling the business to deliver good outcomes for retail customers by helping achieve any regulatory requirements, including consumer duty
Supporting customer services team on new product launches including producing training guides
Managing customer facing messages/alerts on the app and web
Perform other tasks as agreed with Product Development Manager or Senior Product Development Manager
Awareness of financial services products
MicrosoftOffice including Work, Excel, Outlook and Powerpoint
Experience working in and/or knowledge of the financial services industry (SIPPs, ISAs, Investment accounts) would be advantageous
Understanding of the software development cyclewould be advantageous
Knowledge of Agile practiceswould be advantageous
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have more than 480,000 customers using our award-winning platform propositions to manage assets totalling more than £76.Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.
Generous holiday allowance of 27days, increasing up to 30 days with service, plus bank holidays
Casual dress code
Discretionary bi-annual bonus
Contributory pension scheme
Buy as you earn share scheme
Bike loan
Season ticket loan portal
Discounted PMI and Dental
Free social events and more
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010.