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1 month ago
Xn Global Systems is a global hospitality management software company specialising in point of sale and property management systems. Our highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimise revenue generation, simplify service operations and enhance the quality of guest communications.
Support Analyst (EPOS)4 days on - 4 days off shift rota
Job Purpose/ResponsibilitiesYou will provide support to our global hotel customer base for our EPOS system (xnPOS). This involves:
- installing new modules
- working with other vendors to identify interface bugs
- identify configuration issues or bugs within the software
- Working a 37.5-hour week on Monday – Sunday shift rota
This is an ideal role for those who have worked on EPOS support before or have worked in hospitality and want to further their career.
- Previous experience of IT/EPOS Support
- Proactive, motivated and a team player
- Good time management
- Experience of working with SLAs and KPIs
Additional language: French, German, Spanish
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