Banquet Manager

2 weeks ago

United Kingdom Troon International Full time

Tumble Brook Country Club
Bloomfield, CT 06002, USA

Description

Tumble Brook Country Club is excited to announce the career opportunity of a full-time Banquet Manager. Qualified candidates will thrive in a hospitality environment, be a great communicator, be proactive in sales & marketing of banquets and event, and be highly focused on providing superior service.

Responsibilities

  • Parties range anywhere from 30people buffets to 250 person plated weddings
  • Supervise F&B personnel staff during an assigned event
  • Inspect and assist with banquet set-up and breakdown of tables, decoration, equipment, serving areas and related activities in an accurate and timely manner
  • Provide excellent food and beverage service for banquet events
  • Assist in the marketing program to increase banquet business
  • Be a point person for the client and the staff for the event and ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests
  • Conduct training and refresher classes for F&B personnel in the correct policies and procedures
  • Assist banquet staff throughout an event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
  • Helps prospects (including Residents) plan special events including menus, entertainment, theme, decorations and other aspects
  • Recommend refinements for catered events to include floral arrangements, table settings and room appointments; recommend the purchase of equipment and supplies
  • Transmit the necessary information about all events to the appropriate support staff
  • Ensure smooth execution of events by inspecting finished arrangements and collaborating with appropriate department heads
  • Ensure that arrangements are made to set up rooms, provide service and clean areas after events
  • Develop, implement and monitor standards of service and coordinate catering activities to ensure that a high quality of production and service is consistently maintained
  • Regularly evaluate services and determine means by which to upgrade quality of catered events
  • Attend important events to foster relationships that are important to generate event referrals and other club business opportunities
  • Enhance and manage rental options
  • Finalize payment and Invoicing for all events
  • Work with third party vendors to coordinate set up of all events
  • While performing the duties of this job, the employee is regularly required to reach with hands and arms
  • The employee is often required to stand, walk, and use hands to finger, handle, feel or operate objects, tools or controls
  • They will occasionally be required to balance, stoop, twist upper body, kneel, and climb
  • Noise level is typically moderate to loud
  • Work extended hours during golf and holiday season
  • Work weekends and holiday

Qualifications

  • Critical thinking skills
  • Knowledge of pertinent health regulations and liquor laws
  • Must have food and beverage/a la carte and banquet experience
  • Ability to manage staff (supervisory experience)
  • Must be highly organized, efficient and detail-oriented
  • Must have exceptional interpersonal and communication skills
  • Must have strong customer/guest orientation
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