Fluid Branding: Merchandise Manager

2 weeks ago


United Kingdom Gemaco Group Full time

Reports To
Commercial Director – Sales Department

Job Purpose
To lead a team of Strategic merchandise consultants across various locations in the promotional merchandise industry,to manage overall team performance in line with company expectations. To grow and develop a team of exceptional sales individuals.

Knowledge and Specific Job Skills Summary
  • Superb communication skills both written and verbal
  • A polite and friendly manner
  • Ability to work effectively as part of a team
  • Able to prioritise and manage several tasks at once
  • A strong desire to achieve is extremely important
  • Confident on the phone speaking with customers and team members
  • Driven to achieve various sales team KPI’s
  • Trustworthy and appreciates the need for confidentiality
  • Good word, excel and I.T appreciation to enable a competent use of databases, spreadsheets, word processing and accounts packages
  • Enjoys the challenge of working in an ever-changing environment and thrives on responsibility to make a positive impact
  • Enjoys being a leader and getting the most from individuals in your team
  • Approachable and supportive individual
  • Lead by example and empower the team around

Key Accountabilities and Responsibilities

  • Managing and supporting the sales team to achieve and exceed targets. Offering a leadership approach to maximise on performance.
  • Create sales forecasts and KPI’s.
  • Achieving growth and hitting sales targets by successfully managing the sales team.
  • Overseeing the activities and performance of the sales team, including monthly 1-2-1's. Designing a process and plan of action to get the best from each salesperson
  • Continuously sharing best practices with the team and looking for ways to improve upon sales processes.
  • Coordinating with marketing on lead generation.
  • Working closely with the other Merchandise Managers within the online and strategic teams to support the growth of the business.
  • With the support of the Training and Development Officer you will provide continuous training for the sales team in all aspects of the sale cycle.
  • Carrying out weekly sales meetings.
  • Working alongside all other HOD's to support the overall growth and performance of the business.
  • Reporting into the Commercial Director, whom you will assist in setting realistic targets and projections for the year. As well as any ad hoc requests that the Commercial Director may have.
  • Alongside the People team, you will be required to manage recruitment processes, including interviews and onboarding of new hires.
  • Creating and delivering performance management reviews as and when required.
  • Working with supply chain and Procurement, set up supplier visits / meetings to showcase the sales team, new products, and industry trends.
  • Supporting the team with any client meetings and pitches, being able to sell Fluid Branding to any client.
  • Supporting the Commercial Director and team members with any RFP’s / Tenders that come into the business, including but not limited to, preparing the documents, sourcing product range and pitching. 
  • Our bonus and rewards scheme gives you the chance to earn more and get prizes
  • Cycle to Work Scheme and Electric Vehicle lease scheme for employees
  • Our 3 Pillars focus groups give you a say in how the business is run
  • We're a certified B Corporation and a member of the UN Global Compact.
  • We're Investors in People accredited and offer an employee assistance programme
  • Our Training platform gives you a real opportunity to learn new skills and progress in your career
  • We organise a bunch of social activities throughout the year including Christmas parties, an annual Bowling Tournament and get together for an Annual Conference
  • Industry recognised Education programme
  • Competitive Salary and Bonus Package
  • Flexible - hybrid / fully remote available.
  • Full Time

Experience
Experience in leading a sales team (Essential)
Experience in client pitches(Essential)
Experience in the Promotional Merchandise industry (Essential)
Hubspot experience (Desirable)

To apply for this role please send a CV and a cover letter outlining your interest in the role to people@fluidbranding.com

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