Advisor services

3 weeks ago


Harrogate North Yorkshire, United Kingdom Inspired Energy Solutions Ltd Full time

Ignite Energy is a part of Inspired PLC, Inspired PLC is a UK market-leading technology-enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.

By managing data comprehensively, sourcing energy sustainably, and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, and improve their business performance, whilst powering their journey to net zero.

We are looking for a Site Support Customer Service Advisor to join our successful Ignite Energy Site Support team. This role is an Office-based role.

Front-line representative to answer customer inquiries and triage cases on the Site Support case management system. Address customer issues quickly, calmly, and confidently with service, delivery & technical solutions. Reporting to Site Support Manager

Daily management of the Site Support Customer Service cases as set by the Team Leader

Work in Collaboration with Site Support Team Technicians & Technical Manager

Read and comply with the company Health & Safety Policy; Answer phone calls and respond to emails.

Responding to & resolving customer inquiries & customer complaints.

Meeting customer Service Level Agreements SLA.

Raising & Resolving cases within Microsoft Dynamics 365.

Escalate cases to the Site Support technical team or other members of the team.

Update customer information in Microsoft Dynamics 365.

Track and process Service Call requests in Microsoft Dynamics 365.

Process Purchase Orders & Sales Invoices in Microsoft Dynamics 365.

Liaising with Sub-Contractors, FM Providers & Clients on a regular basis.

Performing administrative tasks assigned by the Customer Support Team Leader.

Effective communicator and excellent customer service skills.

Commitment to providing an excellent service for our customers.

Working in a retail and/or sales environment or any role where the individual could handle customer inquiries and build their key skills, such as giving an excellent customer service experience.

Competency in Microsoft applications including Word, Excel & Microsoft Dynamics 365

Ability to commute/relocate

* The shift rota will be, either 07:00am - 15:00 and 12:00 - 20:00

Training and development opportunities

* Company pension

* Flexible work hours

* Sharesave scheme

* Life insurance


  • Service Advisor

    3 days ago


    Harrogate, United Kingdom FMG Repair Services Full time

    **Salary up to £26,000 per annum**, depending on skills and experience, with bonus and company benefits This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Harrogate. As part of a team of specialist Customer Service Advisors you...


  • Harrogate, United Kingdom FMG Repair Services Full time

    **Customer Service Advisor** This is an exciting opportunity to join our amazing team as a **Customer Service Advisor **in the UK’s leading Accident and Collision Repair specialists in our Harrogate branch. We are a large, increasingly busy site and therefore expanding the current team. **Salary £27,000 per annum**, depending on skills and experience,...

  • Service Advisor

    1 month ago


    North Yorkshire, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE - £31,000 Working Hours - Monday - Friday 8:00 - 16:00 + Saturday Mornings on rota Location - Pickering Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service...


  • Harrogate, United Kingdom Evolve Psychology Services Full time

    **Company description** We are an independent psychology practice with bases in Harrogate and Huddersfield specialising in neuro developmental assessments and emotional wellbeing therapeutic services for children, young adults, adults and families. We also undertake expert witness assessments. We have been awarded NHS contracts offering combined...

  • Advisor services

    3 weeks ago


    Harrogate, North Yorkshire, United Kingdom Inspired Energy Solutions Ltd Full time

    Ignite Energy is a part of Inspired PLC, Inspired PLC is a UK market-leading technology-enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. By managing data comprehensively, sourcing energy sustainably, and reducing carbon...

  • Service Advisor

    1 week ago


    Harrogate, United Kingdom Pendragon Full time

    **Service Advisor (Monday-Friday, 40 hours per week. Fixed Term 6 month contract)** **Stratstone BMW Harrogate** **Salary of £21,744 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Harrogate ? As the UK’s leading luxury automotive retailer, we’re dedicated...

  • Service Advisor

    2 months ago


    Harrogate, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    3 days ago


    Harrogate, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone MINI Harrogate** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    3 days ago


    Harrogate, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    1 month ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    2 weeks ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    2 weeks ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    2 days ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Service Advisor (20 hours per week, fixed-term for 6 months)** **Stratstone BMW Harrogate** **Salary of £10,872 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Harrogate? As the UK’s leading luxury automotive retailer, we’re dedicated to providing an...

  • Service Advisor

    1 day ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £28,942 with £3,300 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    5 days ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £28,942 with £3,300 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    3 days ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    5 days ago


    Harrogate, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone BMW Harrogate** **Salary of £24,298 with £4,800, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    3 weeks ago


    Harrogate, United Kingdom Urecruit Advertising Solutions Ltd Full time

    Excellent **Service Advisor **opportunity with a well-established and reputable brand in **Harrogate**, based in a traditional office setting, **NOT** dealership. **Role Details**: - **£27K PLUS £1.5K discretionary company bonus.**: - Permanent, full time, Monday to Friday 8.30am - 5.30pm with 1 hour lunch. - **Option to hybrid work once fully...

  • Service Advisor

    1 month ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Customer Service Advisor - Fixed-Term 6 Month contract** **Stratstone BMW Harrogate** **A basic salary of £24,298 with a bonus of £4,800 with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a passion for incredible...

  • Service Advisor

    1 week ago


    Harrogate, United Kingdom Stratstone BMW Full time

    **Customer Service Advisor - Fixed-Term 6 Month contract** **Stratstone BMW Harrogate** **A basic salary of £24,298 with a bonus of £4,800 with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a passion for incredible...