Service Advisor

3 weeks ago

Harrogate, United Kingdom Urecruit Advertising Solutions Ltd Full time

Excellent **Service Advisor **opportunity with a well-established and reputable brand in **Harrogate**, based in a traditional office setting, **NOT** dealership.

**Role Details**:

- **£27K PLUS £1.5K discretionary company bonus.**:

- Permanent, full time, Monday to Friday 8.30am - 5.30pm with 1 hour lunch.
- **Option to hybrid work once fully trained.**:

- 23 days holiday, plus bank holidays, increasing with length of service.
- Excellent benefits including Colleague car plans and cycle to work scheme, enhanced maternity leave/adoption leave, (6 months full pay) and paternity leave (2 weeks full pay) and more
- **Free onsite parking.**:

- **Client Details**:
My client is an industry leader in their sector.

Based in modern offices, they offer a friendly work environment.

Working as part of a busy team, the main duties of the Service Advisor include:

- To ensure the prompt and accurate authorisation of necessary services and remedial work, (SMR) including tyres.
- Working within company guidelines and policy.
- Minimize unnecessary repair costs and reduce overall maintenance expenditure.
- Reducing overall vehicle downtime.
- Complete all necessary paperwork in a timely and accurate manner.
- To promptly respond to maintenance and repair requests and authorize or adjust as appropriate via the 1 link platform.
- To assist our customers fleet teams and drivers with queries and SMR issues in a helpful, friendly and professional manner.
- To ensure that all customer records i.e. computerised database and central file information outlining the customers general requirements are current and accurate.

**Service Advisor** **Profile**:
The ideal Service Advisor:

- **MUST** have recent and relevant experience in a similar role, i.e. Service Advsior, Workshop Controller, Maintenance Controller.
- Based in a thriving and fast paced environment, it is essential that you are pro-active, enjoy resolving problems and providing first class customer service.
- You’ll need to have excellent communication skills and good attention to detail.
- Literacy in Microsoft Word, Excel and Outlook is required.

Full training will be provided.

If you want to take advantage of this fantastic opportunity, **APPLY NOW**

**Job Types**: Full-time, Permanent

Pay: £27,000.00-£28,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- service advisor or similar: 1 year (required)

Work Location: In person

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