Technical Support Lead
2 weeks ago
Join Our Team as a Technical Support Lead at a school in Beckton, London
Are you an accomplished IT professional looking for a rewarding role within a school environment? Would you like to lead a team and create a meaningful impact alongside onsite stakeholders?
Look no further – we have the perfect opportunity for you
(Fully on-site - must have easy commute to Beckton)
Responsibilities :
As a Technical Support Lead, you will play an important role in our IT department, overseeing day-to-day operations, providing support to stakeholders, and mentoring a dedicated junior engineer. Your responsibilities include:
Mentorship: Take on the responsibility of mentoring and developing a junior engineer, nurturing their growth within the organisation.
Stakeholder Support: Collaborate with different stakeholders including teachers and staff, to understand their needs and provide effective IT solutions.
Onsite Expertise: Work onsite at the school in Beckton, five days a week, contributing your expertise to support the IT infrastructure.
Pressure Handling: Thrive in a fast-paced environment, demonstrating your ability to stay calm and composed under pressure while delivering high-quality results.
Requirements:
Experience: Minimum of three years of hands-on experience in IT roles, showcasing proficiency in troubleshooting and problem-solving.
Technical Skills: O365, Google Suite, Hyper-V, SharePoint, networking, laptop builds, supporting hardware and software, bespoke applications
Onsite Commitment: Dedication to working onsite in Beckton, five days a week, ensuring a strong and collaborative team environment.
Adaptability : Ability to excel in a fast-paced environment, adapting to changes and challenges with a proactive and positive mindset.
Team Player: Collaborative spirit with excellent communication skills, contributing to a positive and inclusive work atmosphere.
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