Housing Officer

4 weeks ago

Macclesfield Cheshire, United Kingdom Peaks & Plains Housing Trust Full time €32,009

Macclesfield- Agile working (offering a mix of office and home working)
Permanent, Full Time
Peaks & Plains is an ambitious and dynamic housing provider with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are committed to transforming the social and physical landscape for the communities and individuals we work with, providing high quality safe homes and investing in our thriving communities.
The role holder will provide a full arrears recovery service and aim to exceed challenging performance targets for the collection of tenancy arrears and recharges. You will prepare all documentation for legal proceedings and provide representation in the County Court for the recovery of arrears and attend evictions as required. You will also liaise with internal teams and external partner agencies, maintain records on the Housing Management system and assist in the review of policies and procedures relating to rent arrears, recharges and other tenant debts.
A minimum of 28 days holiday per year (plus birthday leave and bank holidays).
Agile Working providing flexibility of working hours. The role is predominantly home-based, with a requirement to attend occasional meetings in our Ropewalks office in Macclesfield.
Attractive Defined Contribution Pension Scheme with Employers contributions up to 12%
Access to our Health Cash Plan
Training and development. Let us know where you want to get to and well help you get there.
A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
A state of the art modern office with a friendly working environment
You will have previous practical experience of customer services, housing, income collection or a related discipline, alongside experience of working in a target?You will have an understanding of issues facing local communities and a good working knowledge of welfare benefits. Experience of working in social housing is desirable though not essential. Excellent planning and organisation skills as well as the ability to work under pressure are essential.
A full driving license and access to your own transport is essential.
We value our people and care about our customers.

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