Quality Practitioner

3 weeks ago


Durham County Durham, United Kingdom HM Land Registry Full time

flexible working, full-time, job share, or part-time
, permanent
basis and in return,you will receive a competitive salary of
£You will use your knowledge and experience of CI methodologies to positively influence HM Land Registry's (HMLR's) organisational performance.
The predominate focus of your role will be working with our Corporate Services teams, implementing visual management, building CI capability and refining their CI journeys to provide an optimum environment for teams to fulfil their potential.
You will also support national change programmes and projects with identifying improvements and efficiencies, ensuring that new systems and work routines are developed to maximise value to our customers and the organisation.
Regular travel to other HMLR office's may be required, with overnight stays expected where appropriate.
Lead CI implementation projects to enable colleagues to improve customer service by reducing waste and enhancing quality.
Scope, plan and manage delivery of implementation projects, using recognised project methodology.
Work with colleagues to identify, develop and deliver bespoke CI skills-based training to people at all grades enabling them to work in a CI way.
Work with managers and their teams to identify, design and implement new performance measures and visual management systems.
Experience of developing, delivering or supporting continuous improvement training/implementation programmes
Building trusted working relationships with colleagues at all levels in a complex, multi-site organisation
We provide excellent opportunities for career progression, training, and development. You will have access to a Civil Service pension and benefits arrangements and competitive annual leave.
Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.


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