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Senior Benefit Administrator

3 months ago

Kent, United Kingdom Fram Search Full time

Job Description Fram are working with a leading financial solutions company who specialise a wide range of professional and financial services to private clients and companies. They provide advice across all areas of employee benefits as well as financial planning, tax planning, and investment management . The role would require you to deal with any administration tasks relating to employee benefits from both the employer and employees of their corporate client bank.

Processing of client, provider and adviser queries by email, letter and phone.
Send relevant benefit invites and action any additions – notifying company of any changes to payroll.
Maintain the company database, updating and action new joiners and leavers.
Processing of Group Personal Pension monthly contributions.
Communicate with existing and former clients, providers and advisers via e-mail, letter and phone.
Support employers/employees’ beneficiaries in benefit death claims for Pension/Life/Income
Support employers/employees with any Private Medical Insurance claims/issues.
amounts as chosen by the employer and helping action any opt outs.
Obtain, check and issue invoices (PMI, GLA, GIP, Cash Plan & Dental). -
Sending communications to employees regarding salary sacrifice, AE rate changes, claiming back
Assisting with any relating queries around higher rate tax.

An ideal candidate will have experience around UK Pensions and a basic understanding of products such as Life assurance, income protection, and private medical insurance, along with an understanding of Net, Salary Sacrifice and Tax for pension contributions. They will also have experience dealing with providers and customers via telephone and emails.