Current jobs related to Senior Service Delivery Manager - Templecombe Somerset - Thales Group
-
Senior Manager
4 weeks ago
Templecombe, Somerset, United Kingdom Thales Full timeJob SummaryWe are seeking an experienced Senior Manager to lead our Underwater Systems team at Thales. As a key member of our leadership team, you will be responsible for shaping and driving the direction of our Underwater Systems Services Sector, including the Maritime Sensors Enhancement Team (M-SET) project.Key ResponsibilitiesDevelop and implement...
-
Regional Service Manager
4 months ago
Templecombe, United Kingdom Stonewater Full timeDelivering high quality, safe services is a must for Stonewater, and we’re now seeking a Regional Service Manager to join our Operational Leadership Team and focus on service improvement, targeted quality assurance and increased customer engagement and satisfaction within the South West region. This role is pivotal in ensuring effective partnership working...
-
Senior Field Services Engineer
4 weeks ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Field Services Engineer to join our team at Thales. As a key member of our Field Services Engineering team, you will be responsible for the supervision and conduct of deployment, setting to work and in-service support of Sonar and Electronic Warfare Systems deployed on Royal Navy and export...
-
Area Planning Manager
2 weeks ago
Somerset, United Kingdom Service Care Solutions Full timeArea Planning Manager On-going contract Inside IR 35 Somerset About the role Act as the lead officer and manager for two of the four Area Planning Committees leading the two teams of officers focused on delivering high quality development in Somerset. The postholder will report to the Head of Service, will deputise for the Service Manager Development...
-
Senior Operations Manager
2 weeks ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleWe are seeking an experienced Senior Operations Manager to join our team at Thales, a world-renowned leader in the development and supply of technology and services that impact the lives of millions of people each day.Key ResponsibilitiesShape and drive the strategy for the Service Sector, a rapidly growing part of the business, spearheaded by...
-
Senior Operations Manager
2 weeks ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleWe are seeking an experienced Senior Operations Manager to join our team at Thales, a world-renowned leader in the development and supply of technology and services that impact the lives of millions of people each day.Key ResponsibilitiesShape and drive the strategy for the Service Sector, a rapidly growing part of the business, spearheaded by...
-
Senior Manager
4 weeks ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleWe are seeking an experienced Senior Manager to lead our Underwater Systems team at Thales. As a key member of our leadership team, you will be responsible for shaping and driving the direction of our Underwater Systems Services Sector, including the Maritime Sensors Enhancement Team (M-SET) project.Key ResponsibilitiesDevelop and implement...
-
Senior Payroll Officer
4 weeks ago
Somerset, United Kingdom Service Care Solutions Full timeJob Title: Senior Payroll Officer Location: Avon and Somerset Constabulary Police HQ Contract: Full-time Pay Rate: 19 per hour Recruitment Agency: Service Care, recruiting on behalf of Avon and Somerset Constabulary Contact Information: Phone: (phone number removed) Email: (url removed) Job Overview: Service Care is recruiting for a ...
-
C4i R&t Delivery Lead
3 months ago
Templecombe, United Kingdom Thales Full timeLocation: Templecombe, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover...
-
Uws Services Head of Function
3 months ago
Templecombe, United Kingdom Thales Full timeLocation: Templecombe, United Kingdom Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and...
-
General Manager
4 weeks ago
Templecombe, United Kingdom Thales Full timeLocation: Cheadle, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar,...
-
Senior Manager of Sub-Contract Operations
3 weeks ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Procurement and Supply Chain Management team. As the Head of Procurement and Supply Chain Management, you will be responsible for developing and implementing strategies to ensure the timely and cost-effective delivery of goods and services to our customers.Key...
-
Senior Manager of Sub-Contract Operations
3 weeks ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Procurement and Supply Chain Management team. As the Head of Procurement and Supply Chain Management, you will be responsible for developing and implementing strategies to ensure the timely and cost-effective delivery of goods and services to our customers.Key...
-
Senior Manager Underwater Systems
6 days ago
Templecombe, Somerset, United Kingdom Thales Full timeJob Title: General Manager Underwater SystemsThales is seeking an experienced General Manager to lead our Underwater Systems Services Sector. As a key member of our team, you will be responsible for shaping and driving the direction of our sector, including the Maritime Sensors Enhancement Team (M-SET) Project and other availability contracts.About the...
-
Senior Manager Underwater Systems
6 days ago
Templecombe, Somerset, United Kingdom Thales Full timeJob Title: General Manager Underwater SystemsThales is seeking an experienced General Manager to lead our Underwater Systems Services Sector. As a key member of our team, you will be responsible for shaping and driving the direction of our sector, including the Maritime Sensors Enhancement Team (M-SET) Project and other availability contracts.About the...
-
Senior Planning Team Manager
2 weeks ago
Somerset, United Kingdom Vox Network Consultants Full timeJob Title: Senior Planning Team ManagerAt Vox Network Consultants, we are seeking a highly skilled and experienced Senior Planning Team Manager to join our team.Job Summary:The Senior Planning Team Manager will be responsible for leading a team of Planning Technicians to deliver an efficient, high-quality service across a wide range of service requests. The...
-
Senior Planning Team Manager
2 weeks ago
Somerset, United Kingdom Vox Network Consultants Full timeJob Title: Senior Planning Team ManagerAt Vox Network Consultants, we are seeking a highly skilled and experienced Senior Planning Team Manager to join our team.Job Summary:The Senior Planning Team Manager will be responsible for leading a team of Planning Technicians to deliver an efficient, high-quality service across a wide range of service requests. The...
-
Templecombe, Somerset, United Kingdom Thales Full timeJob Title: Senior Systems Integration and Validation EngineerThales is seeking a highly skilled Senior Systems Integration and Validation Engineer to join our team in Templecombe, United Kingdom. As a key member of our Maritime Autonomous & Remote Systems Team, you will be responsible for delivering the subsystem's IVVQ strategy, plan, and schedule through...
-
Templecombe, Somerset, United Kingdom Thales Full timeJob Title: Senior Systems Integration and Validation EngineerThales is seeking a highly skilled Senior Systems Integration and Validation Engineer to join our team in Templecombe, United Kingdom. As a key member of our Maritime Autonomous & Remote Systems Team, you will be responsible for delivering the subsystem's IVVQ strategy, plan, and schedule through...
-
Mechanical Construction Delivery Manager
1 month ago
Bridgwater, Somerset, United Kingdom Vulcain Engineering - UK Full timeDo you have the energy to transform? Are you looking for an exciting opportunity to make a positive impact supporting the UK Government’s strategy of Net Zero? Vulcain Engineering Group provides Engineering consultancy services across multiple Industry sectors on a global scale. With operations in 40 countries and employing over 2700 staff worldwide,...
![Thales Group](https://media.trabajo.org/img/noimg.jpg)
Senior Service Delivery Manager
4 months ago
Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. The Service Delivery Manager (SDM) will be responsible for the successful project management execution of a number of Services contracts within the UWS Services Portfolio.
The SDM will play a critical role in the successful delivery performance of our services contracts through planning, executing, monitoring and controlling all aspects of the projects.
The SDM is accountable for the entire project scope, the project team and resources, the project budget, and the success or failure of the project. To succeed in their role, project managers must be adept at coordinating resources, managing budgets, measuring and tracking project progress, and communicating with team members and stakeholders. They also assess risks and resolve any issues that arise throughout a project’s life cycle, often being called on to make difficult decisions regarding complex and competing priorities in an effort to achieve desired project outcomes. The successful candidate will have core experience in the execution of complex projects, ideally within military service contracts.
Take ownership for all aspects of the service defined against the contracted scope of work
Accountable for the project delivery and its associated performance
Deliver all project reporting aspects both internally and externally
Own the project performance through on time delivery, achievement of customer performance, quality aspects and financial controls
Demonstrate careful control and management of all financial aspects against resource labour and material requirements
Execute project leadership and guidance to the project team to ensure successful delivery
Own the project delivery dashboard and its associated metrics
Execute performance against multi projects
Understand the project complexity and implement plans to overcome issues
Ownership for the successful delivery of all Service Level Agreement (SLA) and or Key Performance Indicators (KPI’s)
Identify, Report and Manage all project risks and assigned mitigation plans
Identify routes to optimise the delivery and performance of the projects identified through opportunities
Manage resources to ensure contract performance and escalate as needed
Provide support and advise to all commercial related aspects
Work with procurement and the supply chain to manage appropriate tasks
Correlate, engage and support quality requirements defined by the quality team, Chorus 2 and our customer
Provide support to bids, RFQ’s and future prospects
Create and maintain all required project plans in line with customer and Chorus 2 requirements
Provide support to customer and internal audits
Execute project tasks related to project management and SDM duties
Understand, manage and maintain project activities in line with Chorus 2 requirements
Monitor, track and achieve financial targets against MYB and Year end
Core engagement with project delivery team and the Project Management Office
Manage the customer relationship to deliver contract performance when both positive and negative
Escalate to the leadership team where help and support is required
Present project performance both internally and externally
The job also entails directing people working on the Project in their day to day activities
Leading and mentoring the team to execute the project performance and Thales expected behaviours
The successful candidate will have core experience in the execution of complex projects, ideally within military service contracts. Execute an In depth understanding of Project management principles and ideally APMP qualifications
Experience in managing project complexity
Strong business finance knowledge including being able to understand detailed project finance reports
Demonstrate a good understanding of risk and opportunity management and execution
Previous experience of managing project finances including active risk and opportunity management
Demonstrate achieving customer performance and capturing feedback to execute improvements
Demonstrate leadership behaviours to recover poor performing projects (quality, cost, schedule)
Experience in understanding resourcing and schedule planning through tools such as Oracle and Primavera
Spot warning signs of things going wrong and provide a decisive response to significant delivery challenges
Make clear, pragmatic and manageable plans for service / programme delivery using programme and project management disciplines
Exemplify positive customer service behaviours and promote a culture focused on ensuring customer needs are met
Establish how the business area compares to customer service expectations and industry best practice and identify necessary improvements in plans
Review, challenge and adjust performance levels to ensure quality outcomes are delivered on time
Deliver strong and efficient performance in difficult and challenging circumstances, encouraging others to do the same
Broad commercial and financial awareness
Able to operate effectively under project constraints and pressure and able to display sound judgement at all times
Responsible for understanding project complexity and the ability to manage and escalate to resolve
Managing multiple projects with different customers, project requirements and contract performance
Careful management of workload, team priorities to deliver the service required
Supports innovation
Takes smart risks
Embraces diversity
The ability to travel to achieve project and customer performance (Expected 10% travel)
#For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.
With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.
Interested in a CAREER IN THE RAIL transportation sector?
#