Specialist Services Administrator

2 weeks ago


Market Harborough Leicestershire, United Kingdom Paynt Full time

We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America.
We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services.

Ensure high customer satisfaction by providing excellent customer service.
Be responsible for proactively contacting customers to ensure continued use of our services.
Conduct outbound calls to existing customers to follow up on their experience with onboarding at Paynt, address any concerns and offer other additional products and services.
Act as a liaison, providing accurate, valid and complete product/services information using appropriate methods /tools.
Keep records of customer interactions, comments, and complaints.

Experience in merchant acquiring, payment solutions or financial services.
~ Proven experience in a customer service and customer retention role.
~ Demonstrated success in upselling and cross selling products or services .
~ Fluent in English.
~ Customer focused with a passion for delivering excellent customer service.


Competitive salary that is being reviewed regularly.
Equity compensation on top.
Great office space & location (Market Harborough).
Training and certification opportunities.



  • Market Harborough, Leicestershire, United Kingdom Paynt Full time

    We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. We're on the lookout for a dynamic and motivated Customer Service Agent with experience in...


  • Market Harborough, Leicestershire, United Kingdom ZOOP RECRUITMENT LTD Full time

    We are looking for an experienced Financial Services Administrator (Client Delivery Lead) to join our client. This person would ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner, and that all service levels are met. The ideal candidate will work from our Market...

  • Service Administrator

    4 weeks ago


    Market Harborough, United Kingdom Morris Leslie Full time

    **Job description** **Role: Service Administrator - Market Harborough Depot - 45 hours per week - 7:30am to 5:00pm Monday to Friday** **About you**: Are you a determined and experienced Administrator? If so, an exciting opportunity has arisen for an Administrator to join our talented and friendly team at our Morris Leslie Plant Hire Depot in Market...


  • Market Harborough, United Kingdom ZOOP RECRUITMENT LTD Full time

    We are looking for an experienced Financial Services Administrator (Client Delivery Lead) to join our client. This person would ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner, and that all service levels are met.The ideal candidate will work from our Market...


  • Market Harborough, United Kingdom ZOOP RECRUITMENT LTD Full time

    We are looking for an experienced Financial Services Administrator (Client Delivery Lead) to join our client. This person would ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner, and that all service levels are met.The ideal candidate will work from our Market...


  • Market Harborough, United Kingdom ZOOP RECRUITMENT LTD Full time

    We are looking for an experienced Financial Services Administrator (Client Delivery Lead) to join our client. This person would ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner, and that all service levels are met.The ideal candidate will work from our Market...


  • Market Harborough, Leicestershire, United Kingdom Paynt Full time

    Job Description Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the...


  • Market Harborough, United Kingdom Paynt Full time

    Job DescriptionPaynt. Payments As You Need Them.Who We AreWe are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America.At Paynt, we aim to be the preferred...


  • Market Harborough, United Kingdom Paynt Full time

    Paynt. Payments As You Need Them.Who We AreWe are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America.At Paynt, we aim to be the preferred acquirer for...


  • Market Harborough, Leicestershire, United Kingdom Perfect Placement Full time

    Monday to Friday only, 8:30 to 17:00. Market Harborough / Field Based  Field Service Engineer ~£28,000 Basic plus overtime - £38,000 ~ Monday to Friday only, 8:30 to 17:00. Market Harborough / Field Based  Our client have a vacancy for a Field Service Engineer, capable of servicing and repairing machinery at customer sites. The position is...


  • Market Harborough, Leicestershire, United Kingdom Perfect Placement Full time

    Monday to Friday only, 8:30 to 17:00. Will require flexibility depending on where in the country you are required to work 40 hours  Market Harborough / Field Based  Field Service Engineer £28,000 Basic plus overtime - £38,000 Monday to Friday only, 8:30 to 17:00. Will require flexibility depending on where in the country you are required to work 40...


  • Market Harborough, United Kingdom Ministry of Justice Full time

    Salary 1 - £30,471 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - East Midlands City/Town 1 - Market Harborough Building/Site 1 - HM Prison Gartree, LE16 7RP Grade 1 - EO Organisation Grade for HMPPS 1 - Band 4 Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type 1 - Other Job description 1 **Overview...


  • Market Harborough, Leicestershire, United Kingdom Mana Resourcing Ltd Full time

    Administration Job Type: Permanent Work Hours: Full Time Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent Our Market Harborough based client is one of the world's preeminent organisations in their specialist field of designing and delivering turnkey health care...

  • Admin Assistant

    2 weeks ago


    Market Harborough, Leicestershire, United Kingdom Mana Resourcing Ltd Full time

    Location: Market Harborough, Leicestershire Sector: Administration Job Type: Permanent Work Hours: Full Time Job Description JOB TITLE: Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent The COMPANY Our Market Harborough based client is one of the world's...


  • Market Harborough, United Kingdom Rosewood Manor Full time

    **We have an exciting new role of Care Home Administrator available for someone with a huge flair for customer service and a champion for high presentation** The exceptional team at Rosewood Manor is currently looking for a **Care Home Administrator** to support them on a full-time, permanent basis. With the 70-bed home being purpose-built with its...


  • Market Harborough, United Kingdom Kudos Solutions Full time

    Kudos Solutions based in south Leicestershire is an established growing company, founded in 1990 and is a successful provider of scheduling and planning systems in many different business areas, whilst being a market leader and specialists in FMCGs. Kudos Solutions has achieved Solution Partner Smart Expert status by Siemens and are a preferred and largest...


  • Market Harborough, United Kingdom HOOT RECRUIT LIMITED Full time

    As their Sales Support Coordinator you will work directly with two Directors, who in the last two years, have worked hard to see exceptional growth and build an enviable reputation within the Financial Sector. As entrepreneurs themselves they seek a similarself-driven, initiative-taking individual to join the team. Your career will not stagnate here, in...


  • Market Harborough, United Kingdom Perfect Placement Engineering Full time

    **Field Service Engineer** - **Market Harborough** **Salary**: £28,000 - £38,000 **Hours**: (40Hrs Per Week) - Mon to Fri 8:30am-5pm **Job Type**: Full-Time, Permanent **Benefits**: - Company Vehicle - Tablet Are you bored of being locked in at a desk all day every day? Want to meet new people and create professional relationships that last? Our client...

  • Client Delivery Lead

    4 weeks ago


    Market Harborough, United Kingdom MCS Group Full time

    MCS Group looking for an experienced Client Delivery Lead for our client who are a regional financial planning firm. This person would ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner, and that all service levels are met. **The Role** Client Servicing: including...


  • Market Harborough, United Kingdom Oncam Global Ltd part of ONVU Technologies Full time

    ONVU Technologies are searching for a Business Support Administrator who will be responsible for the smooth running of the Market Harborough office, provide PA support to the Executive team and support the HR department. **Responsibilities** Office Management: - Support and cover reception duties and general business support. - Ensure a smooth and...