Senior Fraud Data Analyst

3 weeks ago


Oxford Oxfordshire, United Kingdom TripAdvisor LLC Full time

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. One app, 300,000+ travel experiences you’ll remember.
Fraud Operations, Chargeback Operations, and Fraud Systems / Analytics. This role sits within the Fraud Systems / Analytics team although you’ll be working closely with the wider team as well as other business areas.
You will have access to the newest development tools and huge data sets covering everything from fraud system transactional data to page click data.
Reporting on operational team metrics and performance
Analysing data in order to understand root causes of fraud issues, articulate the losses, and help provide justification for systematic fixes in collaboration with the rest of the team
Work in an ultra-fast paced environment by providing analytical support with the immediate response to fraud incidents as they occur.
Be creative and efficient in the modelling approach using rich and large datasets
Assist with ad hoc queries and provide analytical support to our fast-growing business as it evolves.
Proactively seek out opportunities hidden in our or industry data. Experience : 2+ years' experience in an analytical role (ideal backgrounds include: a similar Data Analyst role at an online retailer ideally with experience working with fraud or chargebacks data)
Bachelor's Degree in an analytical field (maths, economics, engineering, statistics, etc.), Master’s Degree a plus.
Self-starter - with the ability to take a loosely defined issue, ask the right questions, explore / investigate data and then turn it into a story / provide context.
You live in cloud-based SQL platforms, Excel, Tableau and a few other useful tools of the data trade.
You should be comfortable using SQL to analyse data from extremely large data sets

Deduplicating and standardising data to ensure accurate analysis
Creating tables, views and uploading data from other sources on an ad-hoc basis
Navigating around performance issues by paying close attention to table partitioning etc
~ You should be able to read code written by others and be able to provide feedback for making the query quality better (know best practices).

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
~“Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
~ Flexible schedule. Work-life balance is ingrained in our culture by design. Use it on travel, wellness, or whatever suits you.
~ Travel perks. We believe that travel is employee development, so we provide discounts and more.
~ Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
~ At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.LI-Hybrid
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