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Repairs Supervisor
2 months ago
Repairs Manager - Gas
Bromsgrove, Worcestershire
£41,269.80 per annum
Full Time (37 hpw)
Permanent
Closing Date: Monday 30th September 2024
Interview Date: Thursday 10th October 2024 - in person interview
One of our corporate objectives is to provide warm, secure and most importantly safe homes for our customers to live in. We need a Gas Manager to make this happen.
The role
You will line manage a team of qualified gas engineers, multi skilled trades operatives and a gas scheduler, taking responsibility for decision making and the operational management of the team to deliver bdht’s domestic and gas commercial servicing program and general gas and multi-trade repairs, including a gas out of hours service.
We expect customer care to be central to what you do, maintaining high standards, and communicating effectively. Our customer base is diverse, and we expect our services to adapt accordingly.
With a working knowledge of Health and Safety, you will carry out all duties whilst adhering to bdht’s safe systems of work.
Using the organisation’s housing management system, you will produce and validate the annual gas servicing program and schedule the appointments as well as ensuring the stock condition database is kept up to date.
You will also be required to provide written reports to the Senior Management Group, maintaining and presenting statistical records for reporting.
About you
You may have previous management or supervisory experience, or this may be your first step into a management role.
You will have experience working within a gas delivery service, ideally within the social housing sector, and an understanding of gas compliance responsibilities.
You will need to hold a gas management qualification (NVQ level 3 in gas management or similar) or be willing to achieve this within the first 2 years.
You will also need to hold the following Gas Qualifications: CCN1, CENWAT CKR1, HRT1
You will have a passion for providing excellent customer service, tailored to meet the needs of a diverse client base.
The post-holder will hold a current full driving licence and will need access to a vehicle.
What we can offer in return:
32 days annual leave plus bank holidays and holiday buy back scheme
Agile Working
Pension Scheme - bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme
Employee Assistance Programme
Mental Health First Aiders
Healthcare Cash Back Scheme
Retail Discounts
Free Parking and Free Refreshments
Life insurance is also available to members of the pension scheme
Casual mileage allowance
Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
