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Product Consultant
4 weeks ago
Product Consultant Canterbury Competitive Full Time / Permanent Haynes is a leading dealership in Kent, known for its commitment to providing exceptional customer service and a wide selection of quality new vehicles. We are looking for a motivated, customer-focused Vehicle Product Consultant to join our dynamic team. Our Product Consultants are the face of our dealership and are responsible for guiding our guests through the vehicle buying process and ensuring they have an exceptional experience. Your role will involve understanding customer needs, providing expert knowledge of our products, and helping customers to find the perfect vehicle to meet their needs. Key Responsibilities:
- Welcoming and assisting customers, providing a friendly and professional atmosphere.
- Understanding customer needs and providing detailed information about suitable vehicles, specifications, and financing options.
- Developing strong customer relationships.
- Conducting test drives and vehicle demonstrations.
- Negotiating sales prices and trade-in values.
- Completing sales paperwork.
- Keeping updated on product knowledge, features, and technologies.
- Achieving and exceeding monthly sales targets.
- Excellent communication and interpersonal skills.
- Ability to actively listen to customer needs and provide appropriate recommendations.
- A customer-oriented mindset and passion for delivering exceptional service.
- Ability to work independently and as part of a team.
- Valid driving license and a clean driving record.
- Competitive base salary plus commission.
- Comprehensive training program.
- Opportunities for career growth.
- Employee discounts on vehicles and services.
- Supportive and friendly work environment.