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Senior Human Resources Advisor
2 months ago
Job Title: Senior HR Advisor
Division: Human Resources
Location: London
Website:
Amwins Global Risks
At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.
Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.
We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.
Introduction
As a Senior HR Advisor you will support the HR Business Partner in forming effective working partnerships within the business and with other HR teams. You will ensure that managers and employees are aware of the policies and procedures and able to operate them effectively and make sound judgement on issues to find workable solutions. You will also be required to support the business across the full employee lifecycle, including but not limited to recruitment, retention, training and development, well-being and employee relations.
Responsibilities
- Works with the relevant HR Business Partner(s) and other team members to identify key priorities, in line with the HR strategy.
- Guide and support HR Apprentice(s) with all HR Operational activities, including all onboarding and offboarding
- Assist the HR Business Partner(s) by guiding and supporting employees and managers with day-to-day employee issues and queries in line with AGR best practice, employment legislation and the FCA.
- Supports, coaches and upskills managers in all Employee Relations matters, from early intervention to formal cases, including performance management, absence management, disciplinaries, grievances and redundancies.
- End to end case management of Employee Relations matters
- Provides generalist support to the business including but not limited to onboarding support and conducting exit interviews
- Work with the wider HR team including Payroll, Learning & Development and Recruitment teams on day-to-day work, initiatives and projects.
- Assist the HR team in maintaining, updating and communicating HR policies and procedures and job descriptions.
- Proactively ensure knowledge of UK employment legislation is up to date in order to be the first point of contact for generalist HR matters.
- Support managers and HR Business Partners with engagement initiatives, using data to identify areas for improvement and create action plans, to positively influence employee engagement, turnover and stability.
- Collaborates with other departments to foster a positive and inclusive work environment.
- Draft complex contracts of employment in conjunction with the Talent Acquisition team and HRBPs, whilst working closely with hiring managers and relevant departments.
- Ensure all monthly payroll entries are processed accurately on the HR system to ensure correct salaries are paid at all times: by processing any payroll changes for existing employees and any ad hoc payroll changes including season ticket loans, overtime, commission payments, exam awards, allowances and any benefits such as well-being subsidies, eye care requests, flu vaccinations, private medical etc.
- Co-ordinate any changes to Terms & Conditions such as salary increases, job title changes etc in conjunction with the HRBP ensuring the HR system and employee files are accurate and up to date, at all times.
- Handle the administration surrounding Family Friendly Leave e.g. Maternity, Paternity, Shared Parental and Adoption leave under the direction of the HRBP, advising employees and managers on benefits and obligations.
- Attend interviews or discussions regarding Family Friendly Leave, Absence and Return to Work, Flexible Working, Performance Management and Exit Interviews as required; taking notes of the proceedings so there is an accurate record of all discussions.
- Support HRBPs when handling Disciplinaries, Grievances, Redundancies, TUPE’s or more complex Employee Relations matters.
- Update and maintain HR letter templates, procedures and policies ensuring they are up-to-date and compliant with employment law and best practice.
- Participate in projects and HR activities
- Produce accurate and timely reports and management information as and when required both within HR and the business.
Knowledge/Skills/Qualifications
- Proven experience of working within a fast-paced HR department;
- Experience working in financial services, FCA environment and understanding of managing SMCR requirements;
- CIPD qualified (preferred);
- Well organised; able to prioritise and work to deadlines, with excellent attention to detail;
- An enthusiastic and flexible approach; personable; good team player; able to manage a busy and varied workload when required;
- Proactive approach with `can do' attitude and a detail-orientated mentality;
- Excellent communication skills, both written and spoken, is able to communicate effectively with all levels of employees;
- Intermediate knowledge of Microsoft 365 including Microsoft Teams, Word, Excel, PowerPoint and Outlook in particular;
- Experience of using SharePoint and working on different HR databases and systems.
Key Competencies
- Accurate Data and Management of Information
- Communicating and Influencing Skills
- Customer Focus
- Decision-Making
- Information Seeking
- Planning and Organising
- Professional Development
- Relationship Building
- Team Working
