Team Administrator

3 weeks ago

United Kingdom Tewv Brits Full time
Tees Esk and Wear Valleys NHS Foundation Trust

We are looking for an experienced, self motivated individual to provide administration and secretarial support to our newly formed North Yorkshire and York Learning Disability Intensive Support Team. The IST will be providing enhanced clinical support to our 4 Community Teams based in York, Harrogate, Northallerton and Scarborough when service users need an enhanced level of support or their health and wellbeing is escalating.

As the Team Secretary you will be a key member of the team providing administration and secretarial support to the team of nurses and health care assistants to underpin the clinical work that our colleagues deliver to benefit our service users, carers and their families.

Main duties of the job

To be first point of contact for service users, carers and other colleagues from our community teams, dealing with a range of enquires and taking action where necessary by ensuring that messages are communicated accurately to the relevant personnel and callers are reassured that prompt action will be taken within a given timescale.

Dealing with referrals to the team and taking appropriate action to process and accurately record relevant information on the trusts patient records or data bases following standard work.

Provide a comprehensive secretarial service by processing and storing appropriate correspondence and undertake any general office duties as required e.g printing, copying etc.

Manage diaries as required for members of the clinical team.

Arrange meetings, including booking venues, organising catering, provide administration support to appropriate meetings ensuring that papers are distributed and any other administration follow up actions as required.

About us

We are the Mental Health and Learning Disability NHS Trust for County Durham and Darlington, Teeside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care, out talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood , believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In our trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We are committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

First point of contact for service users, family and carers, responding to a range of enquiries or concerns over the telephone. This may involved arranging for an interpreter. Service users have a range of mental health conditions and or learning disabilities.

Processes referrals, letters, emails, reports for clinical staff and Team Manager ensuring appropriate action is taken on the trust patient system.

Manages diaries and appointments for clinical staff.

Provides comprehensive secretarial service to clinical staff and Team Manager within the team including any appropriate general office duties as required.

The base will be York, however may require occasional travel within the locality of North Yorkshire.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification Qualifications
  • Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
  • ITQ Level 2 or equivalent or willingness to work towards
  • Key skills in literacy and numeracy Level 2 or O'Level/GCSE in Maths and English grade c or above
Experience
  • oSecretarial/administrative experience in a clinical environment
  • oExperience of participation in service and quality improvement initiatives
  • oExperience of supervising/training junior administrative staff
  • oExperience of handling monies and working within financial guidelines
Knowledge
  • oComprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
  • oComprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
  • oUnderstanding of confidentiality and the associated legal and policy requirements
  • oWorking knowledge of medical/psychological terminology
Skills
  • oMust be able to copy type and transcribe accurately from audiotape and/or shorthand
  • oMust be able to input data accurately/efficiently
  • oMust be able to demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties
  • oMust be able to communicate effectively in the English language and demonstrate both verbal and written comprehensive skill
  • oMust be able to maintain concentration and attention to detail whilst also dealing effectively with interruptions
  • oMust be able to work on own initiative, prioritise work and consistently meet deadlines
  • oDepending on work area, supervise staff in a positive manner to facilitate deliver of an effective service
  • oTouch typing
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

#J-18808-Ljbffr

  • Team Administrator

    2 weeks ago

    United Kingdom Anderson Recruitment Ltd Full time

    4 weeks ago Be among the first 25 applicants Brand new varied administration opportunity to join our growing and successful client based in Dursley. The role will be offering all round administrative support and will involve learning and assisting within all areas of the business. We are looking for an adaptable person with a willing attitude. ...

  • Team Administrator

    3 weeks ago

    United Kingdom Tyler Griffen Recruitment Full time

    Fantastic opportunity for a Team Administrator to join a professional services firm, providing admin support to the firm's team of Partners, Directors, Executive Assistants and PAs.   Salary - £23,000 + fantastic benefits and 25 days holiday. Hybrid working – 3 days working in the office, after the first 3 months. Amazing offices, great culture!...

  • Team Administrator

    3 days ago

    United Kingdom Grafton Banks Limited Full time

    Grafton Banks Finance is currently seeking an administrator for an immediate start in our Hove office. This role is offered on a hybrid basis, four days a week 10am to 5pm. We have modern, air conditioned offices a short walk from the beach in the heart of Hove's caf??s and shops. We are dress down and have a friendly inclusive outlook. The role...

  • Trainee Team Administrator

    1 week ago

    United Kingdom Anderson Recruitment Ltd Full time

    2 weeks ago Be among the first 25 applicants Our ever growing client are currently looking to add to their team! Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team. You will be responsible for processing customer order enquiries via email and telephone in a professional and...

  • Project Team Administrator

    1 week ago

    United Kingdom Anderson Recruitment Ltd Full time

    4 days ago Be among the first 25 applicants Our client has grown organically by investment in experience and training, to become one of the UKs most established contractors and equipment suppliers within their industry!Their work has transformed the kitchens and eateries of some of the best-known restaurants, companies and organisations in the UK! They...

  • Bid Team Administrator

    3 days ago

    United Kingdom Gray Dawes Group Full time

    5 days ago Be among the first 25 applicants Direct message the job poster from Gray Dawes Travel Human Resources Coordinator at Gray Dawes Travel Gray Dawes Group is one of the fastest growing, most ambitious travel management and events companies in the world. With £350m+ in sales, offices across the UK, Netherlands, Australia and America and numerous...

  • Veterinary Team Administrator

    2 weeks ago

    United Kingdom Cinque Ports Vets Full time

    Veterinary Team Administrator Location: 36 St Johns Street, Huntingdon, Cambridgeshire Hours: Part time Practice: Cromwell Veterinary Group Huntingdon Salary: £28,246.00 per annum, Subject to pro-rata Practice Details If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent...

  • Trainee Team Administrator

    1 week ago

    United Kingdom Anderson Recruitment Ltd Full time

    2 weeks ago Be among the first 25 applicants Our ever growing client are currently looking to add to their team! Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team. You will be responsible for processing customer order enquiries via email and telephone in a professional and...

  • Team Administrator

    2 weeks ago

    United Kingdom Derbyshire Healthcare Foundation Trust Full time

    We have a fantastic opportunity for a full time Team Administrator within the busy and dynamic Erewash Adults Community Mental Health Team. We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function. Main duties of the job The role of Team Administrator is a...

  • Pension Administration Team Leader

    2 weeks ago

    United Kingdom The FISER Group Full time

    A leading UK Pension Consultancy are looking for a Team Leader to join their Administration team. The ideal candidate will have comprehensive experience working in DB Pension Administration and experience coaching and mentoring staff. Key Responsibilities: Lead a team of pensions administrators in the delivery of services Hold regular 1:1 meetings with...

  • Pension Administration Team Leader

    2 weeks ago

    United Kingdom The FISER Group Full time

    A leading UK Pension Consultancy are looking for a Team Leader to join their Administration team. The ideal candidate will have comprehensive experience working in DB Pension Administration and experience coaching and mentoring staff. Key Responsibilities: Lead a team of pensions administrators in the delivery of services Hold regular 1:1 meetings with...

  • Training Administrator Team Leader

    18 hours ago

    United Kingdom West Sussex County Council Full time €30,296 - €33,024

    Contract Type: Permanent Full time – 37 hours per week Here at West Sussex County Council (WSCC) we have an opportunity for a Team Leader to join the Children, Young People and Learning (CYPL) team. As Team Leader, you'll be supporting your team of administrators to provide self–directed and proactive, confidential professional business and...

  • Team Technical Administrator

    2 weeks ago

    United Kingdom Cook Brown Building Control Ltd Full time

    Location: : Unit 4, Middle Bridge Business Park, Bristol Road, Portishead, Bristol BS20 6PN Hours: 37.5 hrs per week, Monday to Friday Cook Brown Building Control is a Registered Building Control Approver that provides a high-quality building control service which is licensed by the Building Safety Regulator to ensure building worksare completed in...

  • Senior Team Administrator

    1 week ago

    United Kingdom Legal & General-PJP Full time

    Do you share our passion for creating a safe, secure, and affordable place for everyone to call home? That's exactly what we're working towards at Legal & General Affordable Homes - we're on a mission to tackle the UK's housing landscape and address the chronic shortage of affordable housing in the UK head-on! With a fast-growing pipeline,...

  • Senior Team Administrator

    1 week ago

    United Kingdom Legal & General-PJP Full time

    Do you share our passion for creating a safe, secure, and affordable place for everyone to call home? That's exactly what we're working towards at Legal & General Affordable Homes - we're on a mission to tackle the UK's housing landscape and address the chronic shortage of affordable housing in the UK head-on! With a fast-growing pipeline,...

  • Pension Administration Team Leader

    2 weeks ago

    United Kingdom The FISER Group Full time

    A leading UK Pension Consultancy are looking for a Team Leader to join their Administration team.The ideal candidate will have comprehensive experience working in DB Pension Administration and experience coaching and mentoring staff.Key Responsibilities:Lead a team of pensions administrators in the delivery of servicesHold regular 1:1 meetings with team...

  • Pension Administration Team Leader

    2 weeks ago

    United Kingdom The FISER Group Full time

    A leading UK Pension Consultancy are looking for a Team Leader to join their Administration team. The ideal candidate will have comprehensive experience working in DB Pension Administration and experience coaching and mentoring staff. Key Responsibilities: Lead a team of pensions administrators in the delivery of services Hold regular 1:1 meetings with team...

  • Pension Administration Team Leader

    2 weeks ago

    United Kingdom The FISER Group Full time

    A leading UK Pension Consultancy are looking for a Team Leader to join their Administration team.The ideal candidate will have comprehensive experience working in DB Pension Administration and experience coaching and mentoring staff.Key Responsibilities:Lead a team of pensions administrators in the delivery of servicesHold regular 1:1 meetings with team...

  • Operations Team Administrator

    4 weeks ago

    United Kingdom Qualco UK Limited Full time

    Private Health Care, Annual Performance-related Bonus, 25 days Annual Leave, Birthday as Leave, Life Insurance and Pension Scheme. Requirements As Qualco operates within the Financial Services Industry and is FCA regulated, any employment offer is subject not only to the usual legal checks (Right to Work and Proof of Address) but also a clear DBS, adverse...

  • Private Assistant

    4 weeks ago

    United Kingdom 4C Offshore Full time

    The primary objective of this position is to support the Subsea cables consultancy team with day-to-day business functions. The incumbent will gain an in-depth understanding into the operations of a marine subsea cable consultancy team and become an integral part of the team with opportunities in commercial or project management functions. Creation and...