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3 months ago

Leicester, United Kingdom Next Full time €31,231 - €33,151

Shift: Monday to Friday 9am to 5pm & Friday 9am to 4.Hybrid: 2 days per week on site

As a Senior MI Analyst within the Management Information Team, collaborating with Senior Management, your role involves creating and enhancing new reporting and analysis using various systems, primarily Power BI.

Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next Customer Service Online Operations across our contact centers.

Take ownership of report implementation from understanding and clarifying requirements through to development and implementation.
Support project with expertise and knowledge of reporting systems advising of best practices and optimum set up of data structures.
Create, analyse and then provide accurate management information/reporting and forecasting as required by the department/business on a daily/weekly/monthly and adhoc basis within the timescales agreed.
Interpret and communicate factual and accurate findings, along with your recommendations for improvement to the management team.
Take initiative to seek new methods and present solutions to problems for management to consider.
Create business models to continually assess the performance/costs of current suppliers and provide recommendations to assist with budgeting, cost control and future contracts.
Produce and understand departmental KPI’S in line with Senior Management requirements.
Act as an initial point of contact for other areas of the business in relation to contract and system queries.
Act as mentor and support the development of junior Analysts.
Have a flexible approach to working hours in line with the business needs/requirements.
Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and retention is maximised.

BI Reporting and Visualisation Tool. knowledge/experience - Cognos, Power BI, Tableau, Looker etc.
High level of SQL ability.
Excellent time management skills.
Experience of change management.
Experience in working with Microsoft Azure Platform eco-system ( Azure data lake , Azure data factory, Azure Synapse Analytics , Data bricks , Power BI etc) would be highly desirable.
Experience in Data Engineering for Data Quality, Data Lineage, Data Governance.
Having knowledge and experience of SQL, Access, Business Objects and Power Pivots.
Previous experience of working in a Data Analyst role
Project Management experience.

All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met.