Commercial Account Advisor

3 weeks ago


United Kingdom Mills & Reeve LLP Full time

A permanent. full time role, based in Birmingham, Cambridge, Manchester or Norwich.
This covers involvement in our annual fearless feedback benchmarking client survey, in-depth client services reviews, post-transaction reviews and bespoke client feedback projects
Supporting continuous improvement projects relating to our client experience strategy
Working alongside our research agencies to deliver client listening projects and surveys, including analysis, data interpretation and report development
Supporting the firm's strategic accounts and Validus clients’ programmes including supporting on internal account meetings, development plans and follow up
Supporting our firmwide secondment process including completing commercial assessments for secondees, liaising with the Secondment Committee, and undertaking secondment debriefs
Collaboration with the business development and Communications team to support the firm’s strategic objectives
previous experience in a similar position in the Legal sector
desire to build project management skills
must be competent at using Excel and comfortable handling large data sets
strong analytical and report writing skills along with excellent written English
We have a firm wide Business Services career structure and a published career progression framework. A full policy of the screening the firm undertakes is available on request.
The firm has a strong sector focus with expertise in agriculture, charities, education, food and beverage, health, insurance, private wealth, real estate investment, sport and technology. Clients include businesses from PLCs to start-ups, high net worth individuals and landowners, more than 120 universities, colleges and education bodies and over 100 healthcare organisations.
This is an ideal opportunity to build your skills and experience with a major UK law firm, listed as one of the “Sunday Times 100 Best Companies to Work For” for the last 20 years - the only law firm to achieve this.
We are happy to consider flexible working arrangements and endeavour to achieve the right balance for both our people and the business. This attitude to flexible working ensures we continue to provide outstanding service to our clients, whilst allowing our people to develop their careers in the knowledge that personal priorities will remain just that.
Mills & Reeve is committed to promoting equality, diversity and to providing an inclusive and supportive environment. Please click the link below to find further information regarding our diversity policy.

If you would like any more information about Mills & Reeve, you can visit our website by clicking on the following link:

We are happy to consider flexible working arrangements and endeavour to achieve the right balance for both our people and the business. This attitude to flexible working ensures we continue to provide outstanding service to our clients, whilst allowing our people to develop their careers in the knowledge that personal priorities will remain just that.
Mills & Reeve is committed to promoting equality, diversity and to providing an inclusive and supportive environment. Please click the link below to find further information regarding our diversity policy.

If you would like any more information about Mills & Reeve, you can visit our website by clicking on the following link:


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