IT Service Delivery Manager
4 weeks ago
IT Service Delivery Manager required for a small NHS organisation based in Leeds. This role is part time (2 days per week) and paying 250 per day - Outside IR35.
You will be required to go in the office 1 day per week and the other will be remote. Job Description:- To manage contracts with third-party suppliers, fully understanding the service provided and ensuring that these achieve value for money and that any supplier performance issues are successfully identified and addressed or mitigated.
- To review and update the suite of IT Policies.
- To be the budget holder for IT, leading on budget setting and quarterly forecasting.
- To be the business continuity lead for IT, ensuring there is a clear policy in place and that any business-critical incidents are managed professionally, minimising downtime.
- To develop and lead an internal communication plan for IT to ensure key messages are landed with staff.
- To own the content of all IT pages on the intranet to create and maintain a professional online presence for the team
- Management of mobile devices and maintenance/administration of the BT One Phone portal.
- IT induction for new starters
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Service Delivery Manager
2 weeks ago
United Kingdom Network IT Recruitment Limited Full timeNetwork IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to...
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Customer Delivery Manager
3 days ago
United Kingdom The Sofa Delivery Company Full timeWe are looking for an experienced and inspirational leader for our Glasgow Customer Delivery Centre. The Sofa Delivery Company prides itself on building great relationships across the business. We are looking for a leader with proven operational experience who can engage and lead the CDC team to deliver amazing customer experiences every day. The CDC...
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Head of Service Delivery
4 weeks ago
United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeAs a Head of Service Delivery you will:Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals.Training and support for new starters and existing team membersBuild and maintain effective...
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Head of Service Delivery
4 weeks ago
United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeAs a Head of Service Delivery you will:Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals.Training and support for new starters and existing team membersBuild and maintain effective...
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Head of Service Delivery
4 weeks ago
United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeAs a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and maintain...
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Head of Service Delivery
4 weeks ago
United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeAs a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and maintain...
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Head of Service Delivery
4 weeks ago
United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeAs a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and maintain...
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Senior Service Delivery Manager
2 weeks ago
United Kingdom Network IT Recruitment Limited Full timeNetwork IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/7 support offerings. This role is an excellent opportunity to build a career...
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Senior Service Delivery Manager
4 weeks ago
United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeAs a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and...
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Senior Service Delivery Manager
4 weeks ago
United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeAs a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and...
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Delivery manager service
1 month ago
United Kingdom DVF Recruitment Full timeMy client, a leading global law firm, is seeking a skilled Delivery Manager to join their Flexible Services, Technology & Consulting, LPM, and Managed Legal Services department. This pivotal role offers an exciting opportunity to shape the future of legal service provision. This is an essential role to the firm to ensure they are delivering world class...
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Delivery manager service
1 month ago
United Kingdom DVF Recruitment Full timeMy client, a leading global law firm, is seeking a skilled Delivery Manager to join their Flexible Services, Technology & Consulting, LPM, and Managed Legal Services department. This pivotal role offers an exciting opportunity to shape the future of legal service provision. This is an essential role to the firm to ensure they are delivering world class...
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Delivery Lead
2 days ago
United Kingdom City IT Full timeAbout CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant...
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Service Delivery Manager
2 days ago
United Kingdom Comms-care Group Limited Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Service Delivery Manager We are seeking a dedicated Service Delivery Manager (SDM) to oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing the end-to-end customer service experience, adhering to...
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Service Delivery Manager
3 days ago
United Kingdom RedCat Solutions Ltd Full time €60,000Working for an electrical and renewable energies product & service heavyweight, the Service Delivery Manager will be entrusted with leading the comprehensive performance of their IT services, skilfully coordinating both internal support functions and external suppliers. Guided by a steadfast ‘customer-first’ approach, the Service Delivery Managers key...
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IT Service Delivery Manager
4 days ago
United Kingdom Launch Resources Limited Full time-Salary Up To 40k- Birkenhead- Liverpool The IT Service Delivery Manager has the overall day to day responsibility for the provision of services to the end user community in line with the contract deliverables. As IT Service Delivery Manager you will be managing IT service delivery across the organisation, promoting the continuous improvement of...
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Delivery manager service
3 weeks ago
United Kingdom ISR Recruitment Full timeWe are currently seeking an experienced Technical GDS Delivery Manager to join our team on a 6 month contract basis, you will play a pivotal role in the development of a new digital product that harnesses cloud and geospatial technologies to unify and visualise complex datasets, aiming to enhance environmental management practices. This project entails...
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Service Delivery Manager
4 hours ago
United Kingdom GoodtoGive Limited Full timeCompany and Team Information GoodtoGive has been providing services to faith-based, third sector organisations since 2010. Our services comprise of Gift Aid Declarations Management, Charity Accounting and Charity Registration. These focused services are key to aiding our clients’ stability and growth, allowing them to concentrate on their key purposes. ...
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Service Delivery Manager
2 weeks ago
United Kingdom GoodtoGive Limited Full timeCompany and Team Information GoodtoGive has been providing services to faith-based, third sector organisations since 2010. Our services comprise of Gift Aid Declarations Management, Charity Accounting and Charity Registration. These focused services are key to aiding our clients’ stability and growth, allowing them to concentrate on their key purposes. ...
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Service Delivery Manager
2 months ago
United Kingdom Endeavour Recruitment Solutions Full timeOur Belgian client, providing leading ERP solutions to the utilities and energy sector is looking for a Dutch- speaking Service Delivery Manager to join their team. Our client is looking for a dynamic team player, good at building bridges between business and IT, and who can bring their pragmatic, goal-oriented and quality approach to the team. The...