Product & Fitting Specialist - East Midlands

2 weeks ago

London, United Kingdom Callaway Golf Europe Ltd Full time

Product & Fitting Specialist - East Midlands page is loaded Product & Fitting Specialist - East Midlands Apply locations CG - Office - Chessington time type Full time posted on Posted 2 Days Ago job requisition id JR2023-2394

Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone
Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.

To provide “World Class” fitting days and product training which will enhance and promote Callaway Golf’s market share and brand position. The Fitting Technician must conduct themselves as an ambassador for the Callaway Golf brands and deliver the highest standards of customer service to our account base and consumers alike.

PRIMARY RESPONSIBILITIES:

  • To conduct fitting days of the highest calibre in the East Midlands - communicating with the retailer prior to the event, confirming delivery and display of POS materials, confirming time and date of demo, conducting product training for retail staff two hours before the event, confirming the sales incentives (if any) that will apply on the day (subject to ASM approval) and confirming Head Pro participation. Custom fit customers to the highest industry standards using tools provided, ensure consumer satisfaction and provide the highest level of customer service always going the extra mile. Comfortable proactively closing the consumer sale gaining purchase commitment.
  • To conduct “World Class” retailer training. The objective is to enable the retailer to communicate Callaway products and technologies clearly and effectively resulting in increased sales.
  • To impart expert product knowledge (including features, benefits and points of differentiation) tailoring communication style to the audience.
  • To provide “expert” custom fitting across all Callaway fitting systems.
  • To present effectively and professionally to small and large audiences of customers and consumers.
  • Display a high level of administrative care especially over the booking of custom fitting/training days, distribution of fitting day marketing material and potential issues resulting from cancellations. The representative must liaise with the UK Custom Fit Manager without delay on any issues that arise.
  • To provide detailed weekly reporting - including fitting activity, training schedule, market feedback and other comments relating to retail and competitor activity.
  • To manage a full stock of Callaway demo products in a clean and orderly manner – ensuring any stolen or damaged products are communicated immediately.
  • To account for the demo stock at the end of every quarter.
  • To develop productive working relationships with the relevant ASM’s and Inside Sales and Customer Service representatives.
  • Attendance at trade shows, sales meetings plus various marketing and occasional Tour led events
  • Ad hoc projects or duties as required

EXPERIENCE AND SKILLS:

  • 2-3 years previous custom fitting/sales experience ideally PGA qualified
  • Professional and courteous with a passion for service
  • High energy, positive, proactive, goal oriented and confident self-starter
  • Excellent presentation and communication skills
  • Team player with proven diplomatic, influencing and customer facing skills
  • Strong planning and organisational skills, able to prioritise with good attention to detail
  • Intermediate computer skills including Excel, Word & Outlook
  • Previous knowledge of Foresight GCQuad an advantage
  • Full drivers licence (with no more than 3 points)
  • To live in the East Midlands, ideally based in the Nottingham/Sheffield area (or willing to relocate to this area)

PHYSICAL DEMANDS:

  • Long periods of standing, driving, moving of heavy bags and Custom Fit equipment.
  • Regular use of Computers, iPad’s and mobile phones
  • Overnight stays and possible overseas travel

If your experience is close to what we're looking for, please consider applying Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

Callaway Golf is an Equal Employment Opportunity Why Join Us?

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit . About Us

At Callaway we don’t settle or rest on our laurels and we never, ever leave well enough alone. We tinker, tweak and test while making constant strides to break through. Everything we do is about making the turn and improving the game.

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. Not Ready to Apply?

Join our Talent Network to get 1) Job Alerts and 2) Connect with our Recruiters on LinkedIn to follow along and receive Topgolf Callaway Brands career updates

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