IT Systems Administrator Windows Server

3 weeks ago


Harwich Essex, United Kingdom SATO Europe Full time

We work across a wide range of industries to streamline operations, empower their workforce and help customers reduce their environmental impact.

Purpose: Responsible for ensuring the smooth operation of the Europe label production plants’ business application system operation and integration with ERP and sensors installed on production machine You will work closely with cross-functional teams, including manufacturing, quality, IT and the business application vendor to optimize our processes and maintain compliance with industry standards.


Responsible to: European Senior Application Analyst


Coordinate and maintain the CERM MES system, ensuring data integrity and system availability.

Monitor system performance and proactively resolve issues, ensuring minimal downtime.

Perform monthly patch management for the system i.e. servers – operating system, database and end point devices – physical PC, virtual PC and tablets or scanner (if application). Coordinate testing and confirmation with each plant key users in the test environment before promote the changes to production environments.

Be a liaison and act as 2nd tier support between the end users and the software experts to address issues that cannot be resolved in-house by each manufacturing plant super users.

Troubleshoot and resolve integration-related issues to ensure data accuracy and real-time monitoring.

Collaborate with manufacturing, quality, and IT teams to align EBR system capabilities with business needs

Develop user requirement specifications for business software applications

Identify and build test scripts for validation testing

Provide technical expertise and mentorship on EBR-related projects and initiatives

Ensure that the MES system and its integrations meet regulatory requirements and industry standards.

Maintain comprehensive documentation of system configurations, changes, and validation processes.

Adhere to SATO’s J-SOX requirements, IT security policies, OWASP and other processes governance.

Other ad-hoc duties as assigned.


F) Working hours and Travel

The person needs to be flexible-standby in case of issues 24/7 since we run double shifts at the factories and reachable in case of issues. The position requires intensive travel (multiple times per month possible) between the factories in Poland, France and UK.


Proven experience in managing manufacturing ERP and execution systems, with expertise in CERM software.
Application Change Implementation: At least 3 project cycles.


Microsoft Windows Server and Microsoft SQL Server Management
Planning.
Attention to detail, quality of work.



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