Strategic Commercial Manager

4 weeks ago


London, United Kingdom DELIVEROO Full time

Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in the UK&I partner with global departments such as product, technology and consumer.
The Regional Growth team is responsible for the commercial output of our mid-market restaurant partners in the five nations of the U.K. and Ireland, including our dark kitchen offering, Editions, and dedicated Chinese Category Team. Each region faces their own complexities and opportunities, and our teams are focused on bringing the best possible selection to our customers and opportunities for growth to our restaurants.
We are looking for a Strategy and Commercial City Manager to join our Greater London team. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. Be the local expert for Greater London. Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
Work with the account manager for the local area to grow local hero brands
Identify and sign up new and top local favourites to Deliveroo and setting them up for success
Lead the local business development managers and be the day-today contact for coaching, priority setting and deal making
Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, operations and account management teams
4+ years experience in account/relationship management, sales or strategy roles
~ Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
~ A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We are a technology-driven company at the forefront of the most expanding industry in the world. Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.All you need is a experience with (most) food and a desire to be part of one of the fastest growing startups in an exciting space. #



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