CSM Manager
1 month ago
My client is a leading provider of digital transformation solutions into the public sector space. They are seeking a Customer Success Manager committed to cultivating lasting client relationships and driving satisfaction.
Collaborate closely with sales pod and account managers to ensure client needs are met and revenue targets achieved.
Work with marketing to leverage client successes for case studies, testimonials, and PR initiatives.
Couple of years+ in customer success or account management or possibly even project management, within tech/digital sectors.
Proficiency in CRM administration, preferably with Salesforce.
There is scope to progress into an account manager in time within the business if desired.
Location and Compensation:
Hybrid role with three days in Woking, Surrey, and two days remote.
GBP30,000 to GBP40,000, plus commission tied to performance metrics, circa GBP50,000-GBP60,000 with OTE.
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