Retail Shops Manager

2 weeks ago


Guildford Surrey, United Kingdom Retail Human Resources plc Full time

Store Managers have a very important role to play in our stores, managing all store operations including the store team, to drive the employee and customer experience whilst delivering business results. In addition we are looking for someone to demonstrate a passion for innovation and the drive for career success and development.
Carry out regular team meetings with the leaders to review performance, keep team aware of business targets and objectives and identify areas of focus.
Ensure the leaders are utilizing Manpower planning tools to organise teams to deliver exceptional customer service.
Regularly review sales, hourly, daily, and weekly to identify business needs
Coordinate and collaborate with Stock & Logistics Manager, Product Manager, Terminal Manager and CSM to review customer complaints, replenishment actions, sales focus, and store progress.
What do you need, to be a Store Manager at World Duty Free?
Experience in successfully managing a team, including manager level, within a retail customer service and sales environment.
Excellent interpersonal skills and able to articulate in clear manner in English to all levels of the organisation.
World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.
In addition, as a replenishment leader your benefits will include:
Company bonus scheme
Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us
Discounts on products for our staff, family, and friends
Travel discounts
Free parking
Pension scheme
We can't guarantee our ability to help you, butwe can guarantee to safeguard your details. RHR has specialist teams in most sectors, from manufacturing to hospitality and from public sectorthrough to retail. We recruit managers and professionals in a wide range of functions, specifically,general management, digital marketing, HR, finance, procurement and supply chain.


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