Senior Service Delivery Manager

2 months ago


London, United Kingdom IDPP Full time

Job Description

Service Delivery Manager (SC Cleared)

Duration: Minimum 6 months

Rate: £450.00 per day inside IR35

Location: Central London (On-site)

Job Description:

We are seeking a highly experienced Service Delivery Manager who holds current SC Clearance to join our team for a minimum 6-month contract assignment. As a Service Delivery Manager, you will be responsible for managing a small service delivery team to ensure the seamless provision of services to our esteemed government end client.

Key Responsibilities:

  • Oversee the delivery of services to meet the client's requirements and expectations.
  • Manage a small service delivery team, providing guidance, support, and direction.
  • Develop and maintain strong relationships with the government end client and other stakeholders.
  • Ensure compliance with contractual agreements and service level agreements (SLAs).
  • Monitor service performance, identify areas for improvement, and implement corrective actions as necessary.
  • Act as a point of escalation for any service-related issues or concerns.
  • Provide regular reports and updates to management and stakeholders on service delivery performance.
  • Conduct regular reviews and assessments to ensure continuous improvement in service delivery processes.

Requirements:

  • Current SC Clearance is mandatory.
  • Proven experience as a Service Delivery Manager, preferably within a government or public sector environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Solid understanding of service delivery principles and best practices.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Relevant certifications (eg, ITIL) would be advantageous.

Please attach your CV for immediate consideration.

#J-18808-Ljbffr

  • London, United Kingdom UK Civil Service Full time

    Job summaryWe are transforming DCMS to meet the demands of an agile, delivery-focused department leading on some of the highest priority work for the government�s agenda to drive growth, enrich lives and level-up society. The role is based within the TACT (Technology, Assurance, Cyber Security & Assurance Team) team that forms part of wider corporate...


  • London, United Kingdom Service Care Solutions - Criminal Justice Full time

    Service Care Solutions are looking for a Junior Service Delivery Manager to work on a Hybrid basis for a Government entity in London. This position is within the IT Service Management department of IDD, reporting into the Senior SLM. SLM responsible for day-to-day relationships with business and product stakeholders, acting as the 'front-door' into the IT...


  • London, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Service Delivery Specialist to work in London. Location: South West London / Hybrid Pay: £500-£650 per day **Job Purpose**: - The Integration, Development & Delivery Specialist is a practical role to oversee development, delivery and service management of technical integration services. - This ranges from...


  • London, United Kingdom Moody's Investors Service Full time

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. The Project Delivery Manager is a key member of Technology Solutions Group, responsible for driving and managing cross-functional agile teams to deliver CRM technology projects and operations initiatives. The Project Delivery Manager - Technology Solutions...


  • London, United Kingdom Moody's Investors Service Full time

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. The Project Delivery Manager is a key member of Technology Solutions Group, responsible for driving and managing cross-functional agile teams to deliver CRM technology projects and operations initiatives. The Project Delivery Manager - Technology Solutions...

  • Delivery Driver

    6 days ago


    London, United Kingdom Delivery Mates Full time

    We are seeking a reliable and experienced E Cargo Bike Rider to join our team in Central and East London. As an E Cargo Bike Rider, you will be responsible for making deliveries to customers in a timely and efficient manner, using our e-cargo bikes that are provided to you at no cost. **Responsibilities**: - Plan delivery routes and schedules for the day,...


  • London, United Kingdom Understanding Recruitment Full time

    **Service Delivery Manager** An exciting opportunity has arisen for a Service Delivery Manager to join an amazing charity and assist the delivery of their technology services. The Service Delivery Manager will be expected to go to the Vauxhall, London offices once a week. As the ServiceDelivery Manager, you will have experience managing teams, with hands on...


  • London, United Kingdom Randstad Delivery Full time

    Senior Property Manager Senior Property Manager (Block) - Leading Company - Prime London Portfolio - excellent benefits Are you a driven and motivated Senior Block Property Manager, who is looking for a new, exciting opportunity and career progression? Do you have experience managing high end prime London properties; do you have hands on experience and...


  • London, United Kingdom Randstad Delivery Full time

    Senior Property Manager Senior Property Manager (Block) - Leading Company - Prime London Portfolio - excellent benefits Are you a driven and motivated Senior Block Property Manager, who is looking for a new, exciting opportunity and career progression? Do you have experience managing high end prime London properties; do you have hands on experience and...


  • City of London, United Kingdom Randstad Delivery Full time

    Senior Property Manager Senior Property Manager (Block) - Leading Company - Prime London Portfolio - excellent benefits Are you a driven and motivated Senior Block Property Manager, who is looking for a new, exciting opportunity and career progression? Do you have experience managing high end prime London properties; do you have hands on experience and...


  • City of London, Greater London, United Kingdom Randstad Delivery Full time

    Senior Property Manager Senior Property Manager (Block) - Leading Company - Prime London Portfolio - excellent benefits Are you a driven and motivated Senior Block Property Manager, who is looking for a new, exciting opportunity and career progression? Do you have experience managing high end prime London properties; do you have hands on experience and...


  • City of London, Greater London, United Kingdom Randstad Delivery Full time

    Senior Property Manager Senior Property Manager (Block) - Leading Company - Prime London Portfolio - excellent benefits Are you a driven and motivated Senior Block Property Manager, who is looking for a new, exciting opportunity and career progression? Do you have experience managing high end prime London properties; do you have hands on experience and...


  • City of London, United Kingdom Randstad Delivery Full time

    Senior Property Manager Senior Property Manager (Block) - Leading Company - Prime London Portfolio - excellent benefits Are you a driven and motivated Senior Block Property Manager, who is looking for a new, exciting opportunity and career progression? Do you have experience managing high end prime London properties; do you have hands on experience and...


  • London, United Kingdom Premier Group Recruitment Ltd Full time

    Service Delivery Manager Premier IT, London, 210602 Home Technology Development Service Delivery Manager Service Delivery Manager For more information about this role please apply, or email Wayne Smith on who will be able to provide more details on the opportunity.Many thanks, Premier Group For more information about this role please apply, or...


  • London, United Kingdom Premier Group Recruitment Ltd Full time

    Service Delivery Manager Premier IT, London, 210602 Home Technology Development Service Delivery Manager Service Delivery Manager For more information about this role please apply, or email Wayne Smith on wsmith@pg-rec.com who will be able to provide more details on the opportunity.Many thanks, Premier Group For more information about this role please...


  • London, United Kingdom Premier Group Recruitment Ltd Full time €50,000

    Service Delivery Manager Premier IT, London, 210602 Home Technology Development Service Delivery Manager Service Delivery Manager For more information about this role please apply, or email Wayne Smith on wsmith@pg-rec.com who will be able to provide more details on the opportunity.Many thanks, Premier Group For more information about this role please...


  • City of London, United Kingdom Randstad Delivery Full time

    Senior Property Manager Senior Property Manager (Block) - Leading Company - Prime London Portfolio - excellent benefits Are you a driven and motivated Senior Block Property Manager, who is looking for a new, exciting opportunity and career progression? Do you have experience managing high end prime London properties; do you have hands on experience and...


  • London, United Kingdom Mexa Solutions LTD Full time

    **Your chance to work for a leading provider of IT solutions that will look great on your CV.** **Working for a recognised and growing market leader, who has an excellent relationship with Microsoft and are a leading Microsoft partner.** Due to a number of recent acquisitions, which aren't slowing down any time soon, this is an exciting time for you to...


  • London, United Kingdom Service Care Full time

    **Remote Head of Clinical Delivery** **Service Care Solutions are recruiting for the Head of Clinical Delivery to work within a private health organisation as part of their Personal Functional Assessment Services branch. This is a remote role full time permanent role with applicants being considered based in London, South East and East Anglia.** **Hours**:...


  • London, United Kingdom eFinancialCareers Full time

    **Opportunity Overview**: We are currently supporting one of our clients to recruit a Senior Service Delivery Manager. You will be responsible for the delivery of the end to end IT operational services to the business, keeping IT services running,managing Change and Configuration Management capabilities. **Day-to-day responsibilities include** - Managing...