German Speaker Business Development Administrator
2 weeks ago
About Our Client
Our client is a Finance & Business Consultancy who is rapidly expanding their firm that specialises in international VAT and tax and accounting for e-commerce businesses that are located internationally and in the UK. They are recommended External Tax Advisers under the Amazon Global Selling Programme and assist hundreds of Amazon FBA sellers, eBay, Shopify and many other platforms.
Job Description
The main responsibilities for the German Speaker Business Development Administrator role is:
- Respond to inbound client queries via telephone, email, and virtual platforms like Zoom/Teams.
- Proactively engage with clients, both new and existing, to provide tailored advice and solutions.
- Collaborate with external partners and service providers to produce effective marketing materials.
- Support partner relationships through event organisation and network group management.
- Provide top-tier consultancy and VAT advisory services to clients across the UK and Europe.
- Ensure accuracy and completeness of databases and systems.
- Demonstrate and apply strong commercial acumen in all business interactions.
- Foster a positive team environment through collaboration and contribution to process improvements.
- Previous experience in Accountancy is not essential as full training will be provided.
The Successful Applicant
The successful candidate for the German Speaker Business Development Administrator role is someone with the following:
- Administrator and customer service background with 2 years experience.
- Fluent in both written and spoken German and English.
- Confident, professional, and friendly demeanor to build and maintain high-quality customer relationships.
- Strong telephone and written communication skills.
- Motivated to achieve targets and assist customers in expanding and improving their businesses.
- Excellent organisational and multitasking abilities, with the capability to work under pressure and meet deadlines.
- Team player with the capacity to work independently when necessary.
- Patience and emotional resilience for handling customer interactions.
- Active listening skills and ability to smoothly handle objections and complaints.
What's on Offer
The candidate for the German Speaker Business Development Administrator role will receive:
- Competitive annual leave package with the option to purchase additional days.
- Birthday leave after one year of service.
- Pension scheme contributions with Royal London.
- Continuous learning and development opportunities, including support for professional qualifications.
- Private Health care Insurance with Vitality Health care post-probationary period.
- Cycle2Work scheme available through salary sacrifice.
- Death in Service benefit available post-probationary period.
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