Service Transition Manager

4 weeks ago

Derby Derbyshire, United Kingdom Morson Talent Full time

Service Transition Manager - £500-£550 per day - Outside IR35 - Primarily remote with occasional attendance to an office in Derby - 9 months initial contract.

Job Description:
My client is seeking a highly skilled and experienced Service Transition Manager to lead their Transition & Release Management processes.

The successful candidate will play a critical role in ensuring the smooth and efficient transition of services and the successful release of software solutions. This role requires a deep understanding of ITIL processes, exceptional experience in Transition & Release Management, and a strong background in software delivery and process improvement.

Key Responsibilities:

Develop, implement, and maintain Cross-Delivery Transition & Release Management.
Ensure adherence to recommended best practices for Transition & Release Management across secure and reliable service platform solutions (on-premise, cloud, PaaS, SaaS, etc.).
Lead the planning, coordination, and execution of service transitions and software releases, ensuring minimal disruption to services.
Collaborate with cross-functional teams to deliver high-impact, high-value business outcomes.
Continuously improve processes to enhance efficiency, reliability, and security of service transitions and software releases.
Provide leadership and guidance on ITIL processes, particularly focusing on Transition & Release Management.
Monitor and report on the effectiveness of Transition & Release Management processes, implementing improvements as necessary.

Qualifications:

Excellent knowledge and experience with ITIL processes, especially Transition & Release Management.
Proven experience in developing, implementing, and maintaining Transition & Release Management Information Systems.
Demonstrable experience in best practices for Transition & Release Management across various service platform solutions.
Significant experience in software delivery and process improvement.
Successful track record of delivering high-impact business outcomes across enterprise software initiatives.
ITIL or similar qualification in Service Management.

Skills and Attributes:

Strong leadership and project management skills.
Excellent communication and collaboration abilities.
High attention to detail and problem-solving skills.
Ability to work effectively in a fast-paced, dynamic environment.
Proactive approach to identifying and mitigating risks #J-18808-Ljbffr

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