Service Administrator

4 weeks ago


United Kingdom T H WHITE Holdings Limited Company Full time

T H WHITE Agriculture is recruiting a Service Administrator & Customer Care Coordinator to join the team in Frome. Reporting to the Service Manager, this key role will provide administrative support to the team.
Hours: Monday – Friday, 8am – 5pm with 1 hour lunch break. (Location: Office based at our depot in Frome
Service Administration
Dealing with customer accounts including cash and sundry accounts
Supporting the workshop process including raising jobs as requested, writing up job cards, support the invoicing
Supporting the Service Manager with administrative tasks
Once fully trained, call overflow / cover when Service Manager is busy
Customer Care Coordination
Dealing with customers in person, by phone and other e-communication
Helping with customer issues and taking ownership to get them resolved
Holiday cover within the admin team as required
You will be confident to work alone, and as part of a team
You will be numerate and literate, GCSE English, Maths Grade C or equivalent, and possess good IT skills
We are committed to training and developing our employees to enable them to achieve their maximum potential.Market surveyed salary – reviewed annually
Employer contributory pension/ death in service cover
Share Plan
Staff accounts at every branch with discounted prices
Extra holiday entitlement – after a certain number of years
Company sick pay after qualifying period
Role-specific company clothing/uniform
Recognition and support for health and work-related well-being



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