Technical Support Administrator

2 weeks ago


Astley Worcestershire, United Kingdom Height for Hire Full time

We are currently recruiting for a Technical Support Administrator to join our Technical Support Department, based in Astley, Manchester.

Full training will be given and with the support of ongoing training and development, you will provide admin services to arrange 6 months lolers on our machines, MOTS and breakdowns.

Working hours are Monday to Friday 8am - 5pm

Job Types: Permanent, Full-time

Duties
  • Plan and arrange the 6 months inspections on our vehicles
  • Manage the MOT programme for our vehicles
  • Report on breakdowns and analyse trends
  • To direct our mobile service engineers to site breakdowns and provide information via our internal recording system.
  • Assess information from service calls.
  • To create, maintain and update procedures within the technical support department.
  • To create update and monitor internal and external bulletins and communicate these to all service engineers within the company.
The Person
  • Strong administration skills essential
  • Have a basic technical knowledge of cars / vans
  • Calm under pressure
  • Have an interest in machinery and a willingness to learn about our Multitel machines
  • Highly organised
  • Good team player
  • Previous experience in an admin role essential
  • Full and ongoing training will be provided throughout.
Apply

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