Customer Support Administrator

4 weeks ago


United Kingdom HR GO Recruitment Full time

  • Job Title: Customer Support Administrator
  • Location: Eastbourne
  • Salary: 24k- 26k (FTE)
  • Job Type: Permanent
  • Part time hours available
  • Work hours: Monday to Friday (9:00am-5:30pm)

HRGO Recruitment are seeking a Customer Support Administrator for a well-established transport and logistics company based in Eastbourne. This is 1 out of the 100 other branches in the country and over 400 around the world. You will need to be a highly motivated and customer-oriented individual. You will be responsible for providing exceptional support to clients, advising on different suppliers, and ensuring a smooth and efficient logistics process is in hand.

You will serve as the primary point of contact so your attention to detail, problem solving and ability to build relationships will be crucial in this role.

Duties will include but not limited to:

  • Responding to Customer queries via phone, email, and social media
  • Preparing quotations based on client's specifications
  • Communicating with Carriers, H/O and other suppliers
  • Supporting sales team with administration tasks
  • Building relationships with clients to boost retention
  • Collaborate with internal teams
  • Maintain accurate and up-to-date customer records
  • Provide status updates on shipments, delivery schedules and any changes/delays
  • Handle any customer complaints professionally
  • Stay up to date with industry trends and regulations for best practice

Role Requirements:

  • Be positive, persistent & proactive
  • Deliver on expectations
  • Excellent customer service
  • IT literate
  • Logistics experience (preferred not required)
  • GCSE qualifications or equivalent
#J-18808-Ljbffr

  • United Kingdom Sleepworks Inc Full time

    We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Support Administrator to join their customer services department. effectively managing the customer journey from a help point of view. Containing...


  • United Kingdom Wienerberger Full time

    Internationally successful: The Wienerberger Group Come and join us as a Customer Support Administrator at our Head Office site in Cheadle! Wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in...


  • United Kingdom C4S Search Ltd Full time

    JOB TITLE: Customer Support Administrator LOCATION: Swindon, Wiltshire SALARY: £25k WAY OF WORKING: Full Time in Office, Monday- Friday THE BUSINESS: C4S are excited to be working alongside a rapidly growing Electronics manufacturing business who have a large presence in the defence sector. They offer a large number of services such as:...


  • United Kingdom Tate Full time

    Friendly and established company on outskirts of Lewes are looking for a lively Customer Service Administrator, permanent 24k, immediate start, would suit someone sociable who enjoys being in the office full time. Working in a team you will ensure an efficient and helpful service to customers regarding their orders, processing these in a timely fashion and...


  • United Kingdom Creative Support Ltd Full time

    Full-Time, Part-Time An exciting opportunity has arisen to join our not-for-profit organisation as a Business Support Officer. We are seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient support to services dedicated to supporting adults with learning...


  • United Kingdom S2 Partnership Full time

    *Please note, that this opportunity is NOT open to recruiters. Our Company Join the S2 Partnership to be part of a highly successful business that delivers market-leading consultancy and software services within the commercial real-estate sector. The Opportunity You will be working as part of our Client Support Team, actively engaging in service desk...


  • United Kingdom Sleepworks Inc Full time

    We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Administrator to join their customer services department. Effectively managing the customer journey from a help point of view. Containing varied...


  • United Kingdom Christians Against Poverty (CAP) Full time

    The Customer Service Administrator (CSA) reports to the IT Support Team Leader and works as part of a team to provide ongoing support to all CAP customers. They will offer support to the wider technology team as they go about tackling a wide array of issues whilst the Customer Service Administrator deals with essential contact, troubleshooting, triage and...


  • United Kingdom Plastipack Full time

    Job Title: Customer Service Administrator Location: St Leonards on Sea, TN38 9PP Salary: 25,000 per annum Job Type: Full time, Permanent, 37.5 hours a week, Monday-Friday 8am - 4pm Benefits: 25 Days holiday Death in service cover (after 1 year of service) Health cashback plan Benenden Healthcare (after 1 year of service) Cycle to Work scheme. ...


  • United Kingdom Elevation Recruitment Group Full time

    Customer Services Administrator GBP22-25K 28 days holiday per annum Pension scheme, cash back health scheme, group life cover Free parking Elevation Recruitment Group are excited to be working with a successful, Rotherham based business, who are looking for a Customer Service Administrator to join their growing team. As a Customer Services...


  • United Kingdom Plum Sales Full time €25,000 - €30,000

    OFFICE ADMINISTRATOR SALARY £25k-£30k DOE WALTON ON THAMES About the Role: Our local client are looking for someone to join their busy and friendly Engineering team as an Administrator. This is a fantastic opportunity to join a growing thriving business who value their staff and have strong development pathways. The ideal candidate will have a drive...


  • United Kingdom Creative Support Ltd Full time

    An exciting opportunity has arisen to join our not-for-profit organisation as a Service Administration Officer. We are seeking a Graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient and responsive administration support to services dedicated to supporting adults...


  • United Kingdom Simply Recruiting Ltd Full time €12

    Simple Recruitment are looking for a Customer Service Administrator for our client based in the Barnstaple area to join their team on a temporary ongoing basis. Holiday Accrual Weekly Pay On Site Parking Simple Recruitment are looking for a Customer Service Administrator for our client based in the Barnstaple area to join their team on a temporary...


  • United Kingdom Andertons Music Co. Full time

    We are seeking a highly dedicated professional with a passion for delivering excellent internal support to the sales team. This role consists of building great internal relationships and providing support with any administrative activity. Key Tasks: You should have excellent communication and problem-solving skills, as well as a passion for delivering...


  • United Kingdom Vibe Recruit Full time

    Customer Services Administrator 27,000 + company pension & benefitsYstrad MynachAre you an experienced Customer Service professional with a successful track record of working in a manufacturing environment? Does the thought of working with an award winning company with a first class product range appeal to you?If so, we'd like to hear from you.We are...


  • United Kingdom Customer Care Co Full time

    Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. To ensure that Mercedes-Benz and Fuso customers are...


  • United Kingdom Baltic Recruitment Services Ltd Full time

    Are you an experienced Customer Service Sales Administrator, looking for a new and exciting challenge? Baltic Recruitment are currently recruiting for a Permanent Customer Service Sales Administrator for a highly reputable client based in Newton Aycliffe. Joining our client's sales department. The successful candidate will support the sales team...


  • United Kingdom Culina Group Full time €25,525

    Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description An exciting...


  • United Kingdom Anderson Recruitment Ltd Full time

    Join to apply for the Customer Service Administrator role at Anderson Recruitment Ltd 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Administrator role at Anderson Recruitment Ltd Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create...


  • , , United Kingdom Reed- UNLIMITED Full time

    We are seeking a dynamic and confident individual to join our team as an iGPR Magic Service Administrator. The successful candidate will play a crucial role in providing exceptional customer service to GP practices and insurance customers throughout the report request and retrieval process. Key Responsibilities: Customer Service Excellence: Deliver...