Account Director
1 month ago
Sciterion – Medical communications that enable positive change in clinical practice to benefit the lives of people living with health issues.
Sciterion are focused on delivering science that speaks to people. Our mission is to drive excellence in medical affairs including medical education and medical communications. We facilitate meaningful exchange between industry, healthcare professionals and patients.
Our diverse and passionate teams explore, innovate, and develop solutions together delivering credible and compelling medical content via engaging and immersive experiences. We strive to be the positive change we want to see in the world. Join Sciterion and make a difference in healthcare.
We are now recruiting for an Account Director to join Sciterion.
The role
Provide clear project leadership to all members of your team, ensuring all assigned projects and accounts are completed according to time and budgetary requirements and are in line with agency quality standards.
Lead client relationships by guiding the wider team and providing key strategic input. This will be demonstrated by a proactive awareness and understanding of new developments in the relevant therapy areas and the healthcare industry in general, and how these developments may affect or feed into the overarching client strategy.
The Account Director (AD) should lead by example, demonstrating excellent account handling skills in all areas, including championing the use of all agency and client processes and procedures. This will also include overseeing the financial management of accounts and supporting senior management to optimise efficient working within the business unit.
As an ambassador for the team and company, you will exemplify sound communication and business skills, both externally, by building lasting client relationships and driving organic growth and internally by motivating account teams to uphold the agency values and deliver work to a consistently high standard.
Core duties and responsibilities
- Lead and support client or project-related meetings and encourage colleagues to work collaboratively in progressing work. Empower the client services team to lead project-related work
- Establish and reinforce relationships with key client stakeholders, primarily marketing, medical, and procurement teams
- Lead client or project-related meetings and motivate colleagues to work collaboratively in progressing work
- Proactively advise clients on new issues and the external environment
- Take responsibility for developing, budgeting, managing, and finalising client activity programmes, ensuring these are delivered efficiently and to client objectives
- Lead the successful delivery of projects through the effective management of resources within your team, to help ensure all demands on the accounts are serviced effectively and profitably
- Lead and motivate account teams to fulfil their potential, ensure accounts are managed with a clear structure of roles/responsibilities, and support them to take ownership and responsibility for projects
- Make recommendations to the senior team on project resourcing and staffing requirements; oversee recruitment of prospective candidates as appropriate
- Proactively sell agency services that are innovative, visible, and profitable, as well as create and develop opportunities for growing business within existing accounts
- Be aware of the wider industry, client competitor strategies, and market environment, and use this knowledge to direct the account teams’ work in consultation with clients
- Lead the preparation and presentation of new business pitches
- Keep up-to-date with changes and updates within your (and where possible other) therapy areas and areas of expertise
- Be able to demonstrate an understanding of how the agency strategy cascades into operational delivery plans to strengthen the relationship with our clients
- Partner with other Havas Health & You network providers accordingly, to help secure larger business wins
- Direct and support the account team to develop, reconcile, and negotiate project budgets and guide colleagues in doing the same
- Have an in-depth understanding of the financial status of accounts at all times including overall responsibility for internal reporting using the sales sheet
- Ensure the development of direct reports by having regular 1:1 review meetings, identifying development needs, supporting and tracking progress against set objectives
- Provide effective coaching as required to ensure your direct reports/team can carry out their duties to the best of their ability and encourage a positive working environment
- Manage upwards where applicable, participate in and sometimes lead management discussions.
- Accept responsibility and accountability for the outputs and performance of your team
The person
- Proven experience in an agency environment
- Strong medical communications experience with a focus on supporting medical affairs and medical education projects for pharmaceutical companies
- Experience in business development in both winning and developing organic new business would be an advantage
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