Account Director

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Position Summary An opportunity lead Account Team with a major UK Retailer, with overall responsibility for delivery of the sales targets, formulating the commercial strategy, managing and developing the strategic account plan for all categories within MX Reporting to the Head of Sales (Retail & Distribution), the Account Director leads, develops and guides the account team in optimising their account planning to deliver financial and strategic objectives. The Account Director is responsible for the local account strategy whilst working in matrix with Europe and Samsung HQ in Korea to implement the needed plans to maximise revenues, premium market share and account margin. The Account Director is responsible for maintaining existing and developing new customer and partner relationships that foster win-win engagements that deliver long term and sustainable growth Role and Responsibilities Your key responsibilities Develop Market & Customer Knowledge, Define the Execution Strategy Ownership of Senior, Europe and HQ relationships responsible for driving the business Contributes to the setting of the account sales strategy and implements the strategy within the team to maximise growth opportunities for the business Implements the local strategy for the Smartphone portfolio and in matrix with other product categories to ensure an optimum landscape for growth Understand customer’s strategic drivers and aligns with Samsung’s objectives. Sets, steers and leads quarterly and long term reviews with the customer. Manage Business Maintain relationships with key customers to drive profitable growth, through identifying and acting on market intelligence, shopper insight and marketing dynamics to deliver appropriate quarterly and annual plans. Ensure the delivery of a smooth and efficient end to end sales process through developing strong internal networks and external customer relationships. Understand our product and services portfolio and develop innovative and leading propositions to create and meet consumer demand across the customer base. Implement Commercial Strategy Drive profitable business growth through a clear understanding and management of financial Key Performance Indicator’s Manage business projects, through cross functional or virtual teams seeing opportunity for profitable growth. Lead a team of Account Managers and Account Executives to run the best in class customer account planning process by analysing the customer’s portfolio and advising and agreeing on product solutions that maximise profitable growth and ensure long term relationships with the customer. Complete Annual JBP’s focussing on longer term alignment and growth. Close the Deal Carry out regular planning and analysis to find opportunities and gaps and provide solutions to our customers that ensure a positive return on investment. Manage complex negotiations involving senior customer partners. Drive preferred partner relationships through consultative selling, using a category management and insight led approach. Your key people management responsibilities Lead a team of 2 x National Account managers own the responsibility for all MX categories within the chosen customer. You will also have a team of Omni Channel Managers who will support the commercial function with Marketing & execution support that will need to be indirectly led & guided by the Account Director. What we need for this role To be successful, you will possess the following skills and attributes: University degree or equivalent experience (preferably with Business/Commercial direction) Shown Sales experience within the Retail channel (incl. account management experience) Excellent negotiation and commercial skills Detailed knowledge of the Retail landscape Experience of category management, insight led planning and the electronics supply chain Sales team motivational and coaching skills Strong communication & presentation skills Experience of working in an international, matrix driven organisation What does success look like? Sales team development, mentorship, empowerment and leadership Extensive channel execution experience and a strong understanding of the UK digital landscape Strong financial skill including forecasting, modelling, promotional effectiveness, return on investment Relevant experience of consumer finance and innovation in commercial model development Relationship management skills, an expert negotiator Experience of developing insight and data led strategies Experience working collaboratively both in teams and as an individual Confident and articulate communicator Skills and Qualifications Benefits of working at Samsung include Regular Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Car allowance private medical – family cover Income protection Enhanced pension contribution Three volunteering days each year Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (