IT Help Desk Support

2 weeks ago


Bollington Cheshire, United Kingdom Adria Solutions Ltd. Full time

IT Help Desk Support.
Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support.
You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of client systems and enhancing our client's reputation.
Efficiently coordinate with field engineers and various departments.
Basic OS knowledge (Windows/Mac), networking, TCP/IP protocols.
Proficiency in Remote Device Management, Office/Microsoft 365, and PC System Build.
Experience with CCTV, Access Control, and AV systems.

Life Cover
Training and Development Opportunities
IT Help Desk Support Analyst.
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