IT Support and Service Desk Operator
4 weeks ago
Service Desk Analyst Chester
12 months contract
Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
My client is on the world’s leading financial institutions united in their purpose to help make financial lives better through the power of every connection. They are dedicated to helping teammates be their best at work and at home. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or permanent opportunity. You will be fully office based whilst undergoing training, at least 1 month, then moving to a hybrid working model of 3 days in the office, 2 days working from home as determined by the rota. The role is working a 40 hour week, Monday to Friday with a number of shifts between the hours of 7am and 7pm and you would also be required to work 1 weekend in 5. Rotas are produced 3 months in advance.
In this role you will be conducting basic troubleshooting of Microsoft applications and proprietary systems via phone and chat function supporting internal bank employees globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background.
experience in Microsoft Office application suite -- how to, in addition to troubleshooting.
customer service skills.
may include, but not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.
Call Centre and Customer Service experience.
to consistently meet or exceed performance targets and goals correlated with call handling and customer service.
-
IT Support and Service Desk Operator
4 days ago
Chester, Cheshire, United Kingdom Pontoon Solutions Full timeJob Description Service Desk Analyst 12 months contract Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by...
-
IT Help Desk Support
11 hours ago
Bollington, Cheshire, United Kingdom Adria Solutions Ltd. Full timeIT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of...
-
IT Help Desk Support
1 day ago
Macclesfield, Cheshire, United Kingdom Adria Solutions Ltd Full timeIT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be an IT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of...
-
IT Help Desk Support
4 weeks ago
Bollington, Cheshire, United Kingdom Adria Solutions Ltd. Full timeIT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of...
-
Junior Support Engineer
1 month ago
Chester, United Kingdom Applause IT Full time**Junior Support Engineer - Microsoft, 1st Line, SCCM** **Chester** - **£22,000 -£28,000 + Car Allowance** Applause IT are looking for a Junior Support Engineer with good recent experience in a similar IT support role to join a busy and expanding technical team where you'll be working closely with the Help Desk and other support teams. Your experience...
-
IT Helpdesk Support
4 weeks ago
Chester, United Kingdom Pontoon Full time**IT Helpdesk Support** **12 Months** **Chester - Full time in the office** **£37,850 - £40,350 per annum DOE** My high-profile banking client is looking for a IT Helpdesk Support to work on the Global Service Desk in Chester. You will be responsible and accountable for carrying out day to day tasks of the IT Service Desk function - taking calls and...
-
Support Service Engineer
1 month ago
Warrington, Cheshire, United Kingdom Hays Full timePrestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. O365 administration and...
-
Support Service Engineer
1 month ago
Warrington, Cheshire, United Kingdom Hays Full timePrestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. O365 administration and...
-
Customer Service Support
1 week ago
Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full timeCK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: £15.00 per hour Customer Service Support Role: Receive orders and...
-
Permanent Desktop Support Engineer
1 week ago
Warrington, Cheshire, United Kingdom Spectrum IT Recruitment Full timeWe have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity...
-
Permanent Desktop Support Engineer
1 week ago
Warrington, Cheshire, United Kingdom Spectrum IT Recruitment Full timeDesktop Support Engineer We have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware,...
-
Customer Service Support 58118-1
5 days ago
Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full timeCK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: 15 per hour Customer Service Support Role: Receive...
-
IT Service and Infrastructure Engineer
1 month ago
Chester, Cheshire, United Kingdom hireful Full timeIT Service and Infrastructure Engineer The Role: IT Service & Infrastructure Engineer As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and...
-
Desktop Support Engineer
1 week ago
Warrington, Cheshire, United Kingdom Spectrum IT Recruitment Full timeWe have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity...
-
Desktop Support Engineer
4 days ago
Warrington, Cheshire, United Kingdom Spectrum IT Recruitment Full timeJob Description We have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and...
-
Service/ Support Engineer- Networks
4 weeks ago
Chester, Cheshire, United Kingdom Telefónica Tech Full timeTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all the value of data to make the best business decisions, to ensuring the...
-
Service/ Support Engineer- Networks
4 days ago
Chester, Cheshire, United Kingdom Telefónica Tech Full timeJob Description Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all the value of data to make the best business decisions, to...
-
Service/ Support Engineer- Networks
4 weeks ago
Chester, Cheshire, United Kingdom Telefónica Tech Full timeTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all the value of data to make the best business decisions, to ensuring the...
-
Customer Service Support 58118-1
4 weeks ago
Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full timeCK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a on a contract basis for 6 months. This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage. Salary: £15 per hour Customer Service Support Role: Receive orders and...
-
Oss Support
4 weeks ago
Chester, United Kingdom Axiom Software Solutions Full time**Job Description**: a) Desk side engineer for technical support for customers and their networked computers and peripherals b) Interface with Senior Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic...