Sales & Admin Lead
1 month ago
Welcome to the Sales & Administrative Leader role application at Spark2 Education
Superstar Sales & Admin Lead Sought at Spark2Education
£:- Competitive Base
- Bonus/Commission
- Ownership Opportunities *Note: applicants are only considered through our application form below* Us:
Spark2 provides school workshops and student programs led by our subject specialists. We’re on a mission to improve the lives of millions of young people in the UK and the rest of the world. You:
We are looking for a UK based dedicated individual to take complete ownership of our Sales and Administration (Remote Role). Role:
This crucial position involves managing all avenues of client communications in a timely manner, driving sales through good customer service, and coordinating events with our team.
We seek individuals with excellent critical thinking, organisational abilities, and a proactive approach to problem-solving who can take full ownership of this role and operate with autonomy.
This position is particularly suited for someone looking for an opportunity to continue developing their skills and advance within our growing company.
The role is remote but requires full commitment during UK term times (8am to 4pm).
As a key member of our team, you will have the opportunity for part ownership and to grow with our mission to inspire students through our educational initiatives.
Form Completion Time: 10 - 30 minutes. Must Be Completed In One Sitting Prepare your responses in a word processor, then paste them into this form when you are ready to submit to avoid any risk of data loss. *Note: applicants are only considered through our application form below*1. Personal Information- Name * First Name Last Name
- Email Address *
- In which country are you based? *
- Postcode *
- Are you legally authorised to work in the United Kingdom? * Yes No 2. Alignment with Mission & Values
- How does your previous experience align with our mission to inspire students? * Please provide specific examples 3. Alignment with Role (Skills & Experience)
- Upload or record a 1-minute audio clip explaining why you are a good fit for this role. This helps us to understand suitability for some of the role requirements. I would prefer to: * Record an audio clip Upload an existing audio file Not include an audio response
- What methods do you use to manage a high-volume email inbox and phone calls to ensure responses are prioritised efficiently and effectively? *
- Describe a time when you had to engage in a high volume of phone calls, such as for sales or customer service purposes. How did you ensure effective communication and achieve your objectives? *
- Have you had any exposure to project management/coordination responsibilities in your previous roles, even if it wasn’t a formal part of your job description? If yes, please provide specific examples. *
- Do you have any experience in working in a sales role? If yes, please describe your sales achievements. What is your approach to effectively closing new business? * Cold-calling is NOT part of this role 4. Problem-solving & Coordination Skills
- Spark2 fulfils bookings based on regional demand. How would you approach client communications to encourage bookings for upcoming terms? *
- Imagine you receive emails from two schools that are both adamant about scheduling visits on the same day, but there is only one presenter available that day. How would you handle this situation? *
- Imagine you receive a call or email from a customer who is dissatisfied with the service they've received. The customer is upset and frustrated. How would you address the customer's concerns, manage their emotions, and work towards a resolution that leaves the customer satisfied by the end of the conversation? Please describe the steps you would take (both if the initial complaint is via a call and an email). *
- When learning a new task, do you prefer to try to figure it out first and then request help when/if needed, or do you prefer to have the task steps explained in detail so you can proceed with confidence? Please explain your learning preference and why. *
- Have you used a CRM before? * Yes No I don't know what a CRM is
- Do you have any experience working with technology such as software automations or AI applications as a means to improve efficiency? * Yes No, but I would like to learn No, I'm not comfortable with this type of software 6. Remote Workspace Setup & Environment
- Upload or record a 1-minute audio clip explaining why you are a good fit for this role. This helps us to understand suitability for some of the role requirements. I would prefer to: * Record an audio clip Upload an existing audio file Not include an audio response
- How does your previous experience align with our mission to inspire students? * Please provide specific examples 3. Alignment with Role (Skills & Experience)
*Please note - there is no cold calling required for this role. Calls are related to responding to enquiries, managing scheduling logistics, and maintaining customer rapport.
- This role requires the ability to make client calls with a high degree of professionalism. Do you already have, or would you be willing to set up and maintain, a reasonably professional remote workspace? (e.g. reliable high-speed internet connection, quiet workspace to conduct calls, quality microphone/audio equipment, etc.) * Yes No
- Have you ever worked in a remote setting before? * Yes No 7. Availability & Commitment
- We require full availability from 8am to 4pm (UK) during weekdays during term time. Are you comfortable with this expectation? * Yes No
- How many hours per week can you commit to this role? *
- Do you have any commitments that may interfere with this? Please explain. *
- Order the following incentive structures in terms of which resonate with you (starting with 1.most to 6.least). *
- What interests you the most about the opportunities related to this particular role? * Commission & bonuses related to sales targets A reliable base salary Part ownership in the company Having a fully remote work option
- In a professional setting, do you find yourself more energised and effective when: * Collaborating with a team, attending meetings, and actively participating in group discussions Focusing on individual tasks, working independently, and having dedicated, focused work time
- When approaching a project, do you tend to: * Focus on concrete details and practicalities Look at the big picture and consider possibilities and potential outcomes
- When making decisions, are you more likely to rely on: * Logic, facts, and objective analysis Your values, personal beliefs, and consideration of others' feelings
- In your work or daily life, do you prefer: * Planning ahead, sticking to a schedule, and having a clear structure Being flexible, adapting to changes, and keeping options open 9. References & Additional Information
- Can you provide at least two professional UK-based references upon request? * Yes No
- What best describes your current employment status? * Employed with company/organisation Unemployed Self-employed Other
- Please indicate your earliest start date below: *
- Do you have any additional needs or requirements that we should be aware of to support you in this role? *
- What best describes your current employment status? * Employed with company/organisation Unemployed Self-employed Other
- Can you provide at least two professional UK-based references upon request? * Yes No
- In your work or daily life, do you prefer: * Planning ahead, sticking to a schedule, and having a clear structure Being flexible, adapting to changes, and keeping options open 9. References & Additional Information
- When making decisions, are you more likely to rely on: * Logic, facts, and objective analysis Your values, personal beliefs, and consideration of others' feelings
- When approaching a project, do you tend to: * Focus on concrete details and practicalities Look at the big picture and consider possibilities and potential outcomes
- In a professional setting, do you find yourself more energised and effective when: * Collaborating with a team, attending meetings, and actively participating in group discussions Focusing on individual tasks, working independently, and having dedicated, focused work time
- We require full availability from 8am to 4pm (UK) during weekdays during term time. Are you comfortable with this expectation? * Yes No
- Have you ever worked in a remote setting before? * Yes No 7. Availability & Commitment
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